Hotel Operations Manager

5 days ago


Dubai, Dubai, United Arab Emirates HEBA Group of Companies Full time

We are seeking a highly skilled and dedicated Hotel Operations Manager to join the HEBA Group of Companies. As an Assistant Hotel Manager, you will work closely with the Hotel Manager to oversee daily hotel operations, ensuring excellent guest experiences and maintaining high standards of service.

Key Responsibilities:
  1. Lead Daily Operations: Assist the Hotel Manager in overseeing the day-to-day activities of the hotel, ensuring seamless execution and exceptional guest satisfaction.
  2. Collaborate with Department Heads: Work closely with department heads to ensure smooth operations and outstanding guest service across all hotel departments.
  3. Staff Supervision and Development: Manage and supervise hotel staff across various departments, including front desk, housekeeping, food and beverage, and maintenance, providing ongoing support and training to maintain high service standards.
  4. Guest Satisfaction and Feedback: Monitor guest satisfaction levels, address any concerns or issues promptly, and effectively resolve complaints to maintain a positive guest experience.
  5. Operational Policies and Procedures: Assist in developing and implementing operational policies and procedures to improve efficiency and guest experiences.
  6. Record Keeping and Budgeting: Maintain accurate records of hotel operations, including financial transactions, occupancy rates, and guest feedback, and assist in budgeting and financial planning activities.
Required Qualifications:
  1. Proven experience in the hotel industry, preferably in a supervisory or management role.
  2. Strong leadership and organizational skills, with the ability to prioritize tasks and delegate effectively.
  3. Excellent communication and interpersonal skills to interact with staff and guests at all levels.
  4. Able to handle guest complaints or issues professionally and find appropriate solutions.
  5. Solid understanding of hotel operations, including front office, housekeeping, and food and beverage departments.
  6. Proficient in using hotel management software and other relevant computer applications.


  • Dubai, Dubai, United Arab Emirates Paramount Hotel Full time

    Job OverviewWe are seeking a highly skilled Night Manager to join our team at Paramount Hotel. This is a challenging and rewarding role that requires excellent leadership, communication, and problem-solving skills.


  • Dubai, Dubai, United Arab Emirates Sheraton Grand Hotel, Dubai Full time

    Job DescriptionThe Assistant Front Desk Manager will play a key role in ensuring the smooth operation of the Front Office and Concierge departments. This individual will be responsible for overseeing daily operations, managing staff, and implementing initiatives to drive revenue growth and improve guest satisfaction.Key ResponsibilitiesLead and motivate...


  • Dubai, Dubai, United Arab Emirates Rotana Hotel Full time

    Job OverviewWe are seeking a dynamic and self-motivated Food & Beverage professional to join our team as a Head Waiter/Head Waitress. As a key member of our restaurant team, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable.About the RoleWork closely with the Kitchen and Stewarding teams to...


  • Dubai, Dubai, United Arab Emirates Anantara The Marker Dublin Hotel Full time

    At Anantara World Islands Dubai Resort, we are seeking a highly skilled and experienced Food & Beverage Captain to join our team. This leadership role is responsible for promoting and ensuring guest satisfaction, maintaining a safe and sanitary work environment, and delivering prompt and courteous service in accordance with brand and F&B standards.Key...


  • Dubai, Dubai, United Arab Emirates Sheraton Grand Hotel, Dubai Full time

    Key ResponsibilitiesAs a Club and Guest Relations Assistant Manager at Sheraton Grand Hotel, Dubai, your main duties will include:Ensuring the smooth operation of the Club Rooms and LoungeManaging the club lounge meeting room and business facilitiesProviding exceptional guest service and ensuring high levels of satisfactionMonitoring club rooms and suites...


  • Dubai, Dubai, United Arab Emirates Park Hyatt Abu Dhabi Hotel & Villas Full time

    We are looking for a talented and experienced Hotel Operations Coordinator to join our team at the Park Hyatt Abu Dhabi Hotel & Villas. As a key member of the Front Office team, you will play a critical role in ensuring the smooth and efficient operation of the Rooms Division.Responsibilities will include contributing to the development and implementation of...


  • Dubai, Dubai, United Arab Emirates HOTEL Full time

    About This RoleWe are seeking an experienced Housekeeping Supervisor to join our team at HOTEL. As a key member of our facilities management team, you will be responsible for overseeing the daily operations of our housekeeping department, ensuring that our facilities are clean, safe, and well-maintained.ResponsibilitiesStaff Training and Development: Train...


  • Dubai, Dubai, United Arab Emirates HOTEL Full time

    About HotelHOTEL is a leading provider of hospitality services, committed to delivering exceptional experiences for our guests. As a Housekeeping Supervisor, you will play a vital role in ensuring the cleanliness and maintenance of our facilities.Key ResponsibilitiesTrain housekeeping staff on cleaning and maintenance tasks, emphasizing attention to detail...

  • Hotel Tradesperson

    6 days ago


    Dubai, Dubai, United Arab Emirates HYATT HOTEL Full time

    At HYATT HOTEL, we are committed to delivering exceptional service to our customers. As a Hotel Tradesperson, you will play a critical role in maintaining the high standards of our services. Your primary responsibility will be to assist in the smooth operation of various areas within Dubai Creek Marina, focusing on constructing, repairing, and installing...


  • Dubai, Dubai, United Arab Emirates Park Hyatt Full time

    **About Us**Park Hyatt is a leading hospitality company that offers exceptional guest experiences. We are committed to delivering high-quality services and exceeding our guests' expectations.**Job Summary**The Hotel Operations Manager - Housekeeping will assist the Housekeeping Manager in managing the day-to-day operation of the housekeeping department. This...


  • Dubai, Dubai, United Arab Emirates Anantara Full time

    We are seeking an experienced Operational Excellence Manager to join our team at Anantara Hotels & Resorts. In this role, you will assist the hotel management in achieving its quality and operational excellence objectives.About the RoleThis position is responsible for consistently delivering results that contribute to the mission and overall success of the...


  • Dubai, Dubai, United Arab Emirates Mövenpick Hotels & Resorts Full time

    **Company Overview**Mövenpick Hotels & Resorts is a global hospitality company that operates over 45 brands with more than 5,600 hotels in 110 countries. We are committed to providing exceptional guest experiences and creating lasting memories for our customers.


  • Dubai, Dubai, United Arab Emirates PALAZZO VERSACE HOTEL L.L.C Full time

    About Us:PALAZZO VERSACE HOTEL L.L.C is a world-class hotel and restaurant destination known for its exceptional service and luxurious amenities. We are seeking a talented and experienced Restaurant Manager to join our team and help us deliver unforgettable dining experiences to our guests.Responsibilities:Manage day-to-day operations of the restaurant,...


  • Dubai, Dubai, United Arab Emirates Five Hotels and Resorts Full time

    Five Hotels and Resorts is looking for a Hotel Operations Manager to lead our Front Office team. The ideal candidate will have Excellent Communication, Leadership, and Organisational Skills, as well as an Astute Creative and Critical Thinking approach.This individual should be able to Conceptualise and Implement Innovative Solutions in a Fast-Paced...


  • Dubai, Dubai, United Arab Emirates Rotana Hotels Full time

    We are currently seeking a highly skilled and experienced professional to fill the role of Hotel Operations Manager. As a key member of our Front Office team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience from arrival through to departure.Key Responsibilities:Receive guests in a professional and...


  • Dubai, Dubai, United Arab Emirates 25hours Hotels Full time

    Job Description:The Hotel Operations Manager is responsible for the smooth operation of our hotel's reception area. This includes training and supervising the reception team, ensuring high standards are met, and maintaining a positive and productive work environment.Key Responsibilities:Train and develop reception staff to ensure consistent and high-quality...


  • Dubai, Dubai, United Arab Emirates Kerzner International Full time

    About the RoleThe Housekeeping Supervisor is a key member of our hotel team, responsible for overseeing the daily operations of the Housekeeping department. This includes supervising staff, managing inventory, and ensuring that all areas of the hotel meet the highest standards of cleanliness and organization.In this role, you will have the opportunity to...


  • Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full time

    We are seeking a highly motivated and organized Revenue Coordinator to join our team at Hyatt Hotels Corporation.This key role involves supporting the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, while meeting employee, guest, and owner expectations.The successful candidate will be...


  • Dubai, Dubai, United Arab Emirates Roda Hotel Full time

    Company OverviewRoda Hotel is a leading hospitality establishment seeking a skilled Gym Receptionist to join our team.Job DescriptionWe are looking for an experienced Gym Receptionist to provide exceptional guest service and support the front office operations.Required Skills and QualificationsShould have experience as Gym ReceptionistExcellent communication...


  • Dubai, Dubai, United Arab Emirates Al Bahar Hotel & Resort Full time

    Job DescriptionAt Al Bahar Hotel & Resort, we are seeking a highly skilled Engineering Coordinator to join our team. As an Engineering Coordinator, you will be responsible for coordinating and scheduling maintenance and repair work for all hotel facilities. This includes guest rooms, public areas, and back-of-house spaces.Key ResponsibilitiesCoordinate and...