F&B Operations Trainer

2 weeks ago


Dubai, Dubai, United Arab Emirates Kitopi Full time

Kitoip is seeking a seasoned F&B professional to lead its Operations training initiatives. As a Restaurant Training Manager, you will play a crucial role in shaping the organization's training agenda, ensuring operational excellence, and driving business outcomes.

Job Responsibilities
  • Develop and deliver bilingual training programs for all levels of the Operations team, focusing on efficient service delivery and exceptional customer experiences.
  • Design and facilitate 'Train-the-Trainer' sessions, empowering subject matter experts to share their knowledge effectively.
  • Monitor training effectiveness using KPIs, ensuring measurable impact on performance and business outcomes.
  • Maintain open communication channels with cross-functional teams, fostering collaboration and operational efficiency.
Key Qualifications
  • Proven leadership experience in F&B operations within a multi-branded organization.
  • Fluency in Arabic and English, with excellent communication and interpersonal skills.
  • Possession of a strong passion for people development, with a commitment to nurturing talent and empowering teams.
  • Ability to analyze complex data and make informed decisions, driving business success.

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