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Digital Transformation Expert

3 weeks ago

Dubai, Dubai, United Arab Emirates Ghobash Group Full time

CNS offers a unique opportunity to join a dynamic team and contribute to the success of the Ghobash Group by driving digital transformation and innovation.

With over 30 years of experience and successful partnerships across the Middle East, CNS is perfectly positioned to drive change and growth.

We are experts in various fields, including Banking & Financial Services Insurance, Technology Enablement, IT Outsourcing, Cyber Security, Digital Infrastructure, Hybrid Cloud, Digital Workplace, Customer Experience, Digital Transformation, and Blockchain.

Operating across Abu Dhabi, Dubai, Oman, and Kuwait, we provide comprehensive solutions covering all aspects of information communication technology system integration, consultancy, operation, managed services, and IT outsourcing.

CNS takes pride in developing cutting-edge software and applications at its state-of-the-art network operation centers in Abu Dhabi and Dubai, ensuring seamless delivery of end-to-end solutions to our clients and partners.

Primary Responsibilities
  • Client Engagement:
    • Engage with potential clients to understand their business needs, challenges, and objectives.
    • Conduct thorough needs analysis and align client requirements with the capabilities of our applications.
  • Product Acumen:
    • Develop and maintain a deep understanding of the features, functionalities, and benefits of our applications.
    • Stay updated on industry trends, competitor offerings, and emerging technologies relevant to our applications.
  • Solution Creation:
    • Collaborate with the sales and product development teams to design customized solutions that meet client requirements.
    • Create and present compelling product demonstrations to showcase the application's capabilities and benefits.
  • Proposal Authoring:
    • Work closely with the sales team to develop and customize proposals, presentations, and other sales materials.
    • Clear articulation of the value proposition of our applications and addressing client concerns.
  • Technical Competence:
    • Provide technical expertise during pre-sales discussions, addressing client inquiries on application architecture, integration capabilities, and scalability.
    • Collaborate with the technical support and development teams to ensure a comprehensive understanding of technical aspects.
  • Competitive Landscape:
    • Conduct competitive analysis to identify strengths and weaknesses of our applications compared to competitors.
    • Position our applications effectively against competing solutions in the market.
  • Relationship Building:
    • Cultivate strong relationships with key stakeholders, including clients, partners, and internal teams.
    • Collaborate with sales, marketing, and product development teams to align strategies and enhance customer satisfaction.
  • Feedback Capture:
    • Gather feedback from client interactions and incorporate it into product development discussions.
    • Provide input on market trends, client needs, and competitive landscape to enhance product positioning.