Field Sales and Technical Expert
5 days ago
About the Job
We are seeking a skilled Field Sales and Technical Expert to join our team at BlackStone eIT. In this role, you will be responsible for managing customer relationships, growing and maintaining sales, and managing profitability in the assigned territory.
The ideal candidate will have a strong background in chromatography, excellent communication skills, and the ability to work independently. You will be responsible for executing consultative customer interactions to drive long-term relationships and deliver exceptional customer service.
Responsibilities
- Selling full suite of Restek chromatography consumable products (LC and GC columns and sample prep).
- Establish business relationships with customers in focused vertical markets in order to maximize profitability in relation to Restek's annual strategic goals.
- Generate and execute a business plan for assigned territory, including the maintenance and growth of Restek's customer base. Plan sales activities based on key opportunities and targeted customers.
- Demonstrate products, answer questions, troubleshoot issues with customers. Follow up with customers specific to product evaluations, samples, and recently issued quotes. Understand key decision makers at all key accounts.
- Utilize CRM to manage opportunity pipeline and document customer interactions.
- Maximize use of full sales enablement tools to manage territory and drive activities.
- Work together with Customer Care, Product Marketing, and/or Business Development to provide Plus 1 customer experience.
- Prepare a monthly/weekly report of all sales activities for the assigned territory and maintain expense reports for activities as required.
- Perform other duties as assigned.
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