E-commerce Infrastructure Manager

4 days ago


Dubai, Dubai, United Arab Emirates Sephora Full time

We are seeking an E-commerce Infrastructure Manager to lead our technical teams in delivering high-quality e-commerce solutions. As a key member of our IT organization, you will be responsible for ensuring the smooth operation of our e-commerce platforms, managing IT infrastructure, and collaborating with cross-functional teams to achieve business objectives.

Responsibilities:

  • Oversee the day-to-day operations of our e-commerce platforms, including website & app performances, high availability, scalability, and business continuity.
  • Implement and enforce best practices for system configuration, data management, and disaster recovery.
  • Foster a culture of collaboration, innovation, and continuous improvement within the IT operations team.

Requirements:

  • Experience with IT Infrastructure, on-prem and cloud (IAAS, PAAS, SAAS, DAAS, BAAS).
  • Strong analytical skills with a detail-oriented mindset to analyze complex problems, evaluate options, and make well-informed decisions that drive business outcomes.
  • A customer-centric mindset focused on delivering exceptional user experiences, driving customer satisfaction, and building long-term relationships with digital commerce stakeholders.

The ideal candidate should have around 10 years' experience, ideally in an Omni-Retail company, be fluent in English, and have a minimum of a bachelor's degree or equivalent with a significant tech background. They must live and breathe Sephora Culture.



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