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Medical Office Coordinator

2 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Medbiomate Full time
Job Description

The Front Office Executive plays a vital role in providing exceptional patient care and administrative support to our healthcare team.

Main Responsibilities:
  1. Client Care: Provide friendly, quality client care to patients, ensuring their needs are met and they feel valued.
  2. Communication: Receive incoming calls, screen those that require attention from other healthcare team members, and handle routine calls with professionalism.
  3. Scheduling: Schedule appointments, gathering necessary information about patients and their owners. Prepare for appointments by retrieving client records and necessary forms.
  4. Record Management: Complete required forms, obtain all necessary information, and maintain confidentiality of personal, medical, and financial data.
  5. Clerical Support: Perform various clerical duties, including receiving, sorting, and distributing mail, sending out mailings, and maintaining the reception area's organization.
Qualifications
  • Bachelor's degree in a relevant field or equivalent experience.
  • Knowledge of medical terminology, procedures, and diagnosis.
  • Familiarity with computer software applications and general administrative procedures.
  • Working knowledge of healthcare insurance and administrative practices preferred.