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Financial Operations Lead

2 weeks ago

Dubai, Dubai, United Arab Emirates Binance Full time

Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100 countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital asset products.

Job Role

We are seeking an experienced Senior BD Manager to oversee and optimize all aspects of payment operations, including P2P operations, fiat channel operations, sourcing and acquiring channel leads, analytics, market research, GTM strategies, and project management. As the Growth and Operations Manager at Binance, you will play a crucial role in ensuring seamless and efficient payment processes to support our global user base.

Key Responsibilities
  • Strategic Planning: Develop and execute strategies to enhance payment operations efficiency, scalability, and reliability.
  • Team Leadership: Lead and motivate a team of payment operations professionals, providing guidance, support, and mentorship to achieve departmental goals.
  • Process Optimization: Continuously assess and improve payment processes to streamline operations, reduce costs, and enhance user experience.
  • Risk Management: Collaborate with the Risk team to implement robust risk management protocols to mitigate fraud and compliance risks associated with payment operations.
  • Vendor Management: Manage relationships with payment service providers, financial institutions, and other vendors to ensure optimal service levels and competitive pricing.
  • Cross-functional Collaboration: Collaborate with cross-functional teams including product, engineering, compliance, and customer support to drive alignment and achieve business objectives.
  • Performance Monitoring: Establish key performance indicators (KPIs) and metrics to monitor the performance of payment operations, analyzing data to identify trends, issues, and opportunities for improvement.
  • Regulatory Compliance: Ensure compliance with relevant regulatory requirements and industry standards governing payment operations, staying informed about changes and updates to regulations.
  • Market Research and Analytics: Conduct market research and analysis to identify market trends, customer preferences, and competitive landscape in the payments industry. Utilize analytics to inform strategic decision-making and identify opportunities for growth.
  • Go-To-Market (GTM) Strategies: Develop comprehensive GTM strategies for new payment products, features, and initiatives. Coordinate with marketing, sales, and business development teams to ensure effective GTM plans and drive user adoption.
  • Project Management: Oversee the planning and delivery of payment operations projects, ensuring adherence to timelines, budgets, and quality standards. Utilize project management methodologies and tools to drive project success.
What You Will Achieve
  • Develop and execute strategies to enhance payment operations efficiency, scalability, and reliability.
  • Lead and motivate a team of payment operations professionals, providing guidance, support, and mentorship to achieve departmental goals.
  • Continuously assess and improve payment processes to streamline operations, reduce costs, and enhance user experience.
  • Mitigate fraud and compliance risks associated with payment operations.
  • Manage relationships with payment service providers, financial institutions, and other vendors to ensure optimal service levels and competitive pricing.
  • Drive alignment and achieve business objectives through cross-functional collaboration.
  • Monitor the performance of payment operations, analyzing data to identify trends, issues, and opportunities for improvement.
  • Ensure compliance with relevant regulatory requirements and industry standards governing payment operations.
  • Identify market trends, customer preferences, and competitive landscape in the payments industry, utilizing analytics to inform strategic decision-making and identify opportunities for growth.
  • Develop comprehensive GTM strategies for new payment products, features, and initiatives, coordinating with marketing, sales, and business development teams to ensure effective GTM plans and drive user adoption.
  • Oversight the planning and delivery of payment operations projects, ensuring adherence to timelines, budgets, and quality standards.