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Senior Collection Strategist

2 weeks ago


Sharjah, Sharjah, United Arab Emirates Mackenzie Jones Full time
Role Overview

This position is a vital part of the Retail Risk and Operations team, responsible for overseeing management, developing robust credit and collection processes to ensure timely payment recovery.

The successful candidate will work closely with all areas of the Retail division to support sales growth while minimizing bad debt exposure.

Key responsibilities include building a strong collections team and establishing relationships with collection agencies worldwide to recover debts across borders.

Minimum requirements include:

  1. At least 7 years of experience in Retail collections
  2. A proven track record of success in a previous role
  3. Excellent communication skills in English and Arabic
  4. Proficiency in MS Office and Excel
  5. Ability to build external relationships with commercial collection agencies globally
  6. Good interpersonal skills for liaison with front-line staff and multiple departments