Front Desk Administrator

3 days ago


Sharjah, Sharjah, United Arab Emirates NMC Royal Khalifa City Full time
Role Summary

We are seeking a highly organized and detail-oriented Clinical Support Associate to join our front desk team. As a key member of the team, you will be responsible for providing exceptional patient care, managing administrative tasks, and ensuring seamless communication between patients and medical staff. Key responsibilities include:
  1. Greeting patients warmly and directing them to the appropriate departments.
  2. Handling telephone inquiries from patients and responding to their queries in a professional manner.
  3. Managing appointments, including scheduling, rescheduling, and cancellations.
  4. Registering new patients and maintaining accurate records of current patients.
  5. Processing billing and insurance-related tasks, including collecting co-payments and deductibles.
  6. Facilitating daily cash collections and ensuring timely processing of financial transactions.
  7. Maintaining working knowledge of the Hospital Information System and related procedures.

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