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Dubai, Dubai, United Arab Emirates Amazon Full time

As a Data-Driven Program Manager, you will play a key role in managing programs that impact our last mile delivery performance. You will define success criteria for programs, audit processes, and create metrics to track and influence program health. This role requires collaboration with multiple teams as a subject matter expert in the last mile delivery domain and developing solutions that utilize the highest standards of analytical rigor and data integrity.

The ideal candidate has 2+ years of program or project management experience and knowledge of Excel at an intermediate level. They should also have experience in MS Access and SQL, as well as requirement gathering and writing clear and detailed requirement documents.

This role offers opportunities to analyze and solve business problems at their root, identify areas of opportunity, and present written business recommendations. Passion for making data-driven decisions that impact the customer experience is essential.