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Online Store Coordinator

7 days ago

Dubai, Dubai, United Arab Emirates Bayara Full time

Are you looking for a challenging role where you can utilize your organizational skills? Bayara is seeking an experienced Online Store Coordinator to oversee the day-to-day operations of our online store.

Responsibilities:
  • Manage pickers on a daily basis to ensure efficient product delivery.
  • Conduct regular stock takes to maintain accurate stock balances, ideally once a month.
  • Process orders and generate invoices through various portals and Enterprise Resource Planning (ERP) systems.
  • Provide exceptional customer service to all online customers, maintaining a high level of satisfaction.
  • Liaise with third-party delivery services to coordinate delivery times and locations on a daily basis.
  • Efficiently handle return orders and ensure they are processed in a timely manner.
  • Ensure the Ecommerce warehouse remains clean and well-maintained, adhering to established hygiene standards.
  • Regularly communicate and report to the Line Manager, providing updates on tasks and progress.
Marketing Collaboration:
  • Collaborate with the Marketing department on their activities and administrative tasks.
  • Work closely with Marketing suppliers, the Purchase department, and Finance to facilitate order placement, delivery, and warehousing of marketing materials.
  • Partner with the Sales team to ensure ongoing POSM requirements are met and that all materials align with brand guidelines.
  • Support Trade Marketing efforts, including category management, POS printing, order follow-up, stock keeping, and more.
  • Maintain detailed records of executed marketing activities and materials for future reference.
  • Contribute to training Kiosk staff on gift packing guidelines, new ideas, and other relevant topics.
  • Implement internal branding requirements as needed to maintain a cohesive office environment.
  • Monitor and update the overall Marketing budget and expenses incurred by the Marketing department.
  • Create LPOs, file invoices, and follow up with Finance regarding payments.
Requirements:

Education: A Bachelor's degree in Business Administration is required.

Experience: 2+ years of experience handling an E-Commerce shop is necessary.

Skills: Proficiency in ERP systems, especially Microsoft Dynamics, and the ability to use WMS handheld devices are essential. Excellent communication skills are also required.