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Receptionist - Patient Experience Specialist

3 weeks ago

Dubai, Dubai, United Arab Emirates DISC - Diversified Integrated Sports Clinic Full time
About Us:

At DISC Clinics, we are committed to delivering exceptional patient experiences. Our team members are valued and work in a positive and inclusive environment. We are seeking a skilled Receptionist - Patient Experience Team member to join our team.

Responsibilities:
  • Communicate effectively with patients and visitors
  • Manage patient bookings and billing processes
  • Provide accurate information regarding therapists' availability
  • Ensure seamless communication between patients and healthcare professionals
Qualifications:
  • Secondary level education or equivalent
  • Experience in a clinic/OPD setting
  • Working knowledge of IT systems
  • Excellent communication skills
  • Customer care experience