Marketing Solutions Professional, Client Success Manager
3 weeks ago
Role Summary
This is a dynamic role that requires a skilled professional to manage client relationships and ensure seamless onboarding and effective management of client campaigns. The ideal candidate will have a strong understanding of digital media, superior communication, and relationship-building skills, as well as analytical abilities to provide consultative solutions and drive business growth.
Key Responsibilities
- Client Onboarding and Management: Provide clients with a best-in-class campaign onboarding experience, educate and nurture clients through objective-based and insight-driven guidance, and partner with an Account Executive to create a seamless post-sale client handoff experience.
- Campaign Strategy and Optimization: Consult and own all aspects of the client's media campaigns, including targeting, implementation, optimization, and reporting, and proactively analyze and optimize customers' advertising campaigns and marketing programs to make strategic recommendations.
- Relationship Building and Management: Leverage superior communication and relationship-building skills to manage relationships with multiple stakeholders, both internally and externally, and advise on creative and content quality and development, leveraging marketing expertise to maximize performance and delivery.
- Business Development and Growth: Evaluate long-term opportunities to meet client's business objectives, build data-driven business cases based on client success metrics, and showcase the value proposition for continued investment by the client.
- Renewal and Upselling: Own renewal and always-on conversations with clients, prioritize a dynamic Book of Business effectively, and convert service to sales and incremental revenue.
Requirements
- Experience: 4+ years of experience in advertising sales, marketing, consulting, or media.
- Skills: Strong communication and relationship-building skills, analytical background, and experience with statistical analysis, return on investment modeling, and advertising/media analytics.
- Education: Not specified.
Preferred Qualifications
- Language: Fluency in Arabic language.
- Experience: 2+ years of auction-based or programmatic campaign management and optimization experience, experience in advertising sales and media account management, and demonstrated understanding of internet advertising technology and marketing automation.
Additional Information
Global Data Privacy Notice for Job Candidates: Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants.
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