Luxury Experience Manager
7 days ago
FIVE Hotels and Resorts is redefining the standards of luxury hospitality.
We are seeking a Driven Self-Starter with Excellent Communication, Leadership and Organisational Skills to deliver Exceptional Experiences across our award-winning Lifestyle Destinations.
This role requires a proven track record of 2-3 years in a Luxury Hotel environment in a supervisory or managerial Front Office role.
- A strong background in managing Reservations platforms and bookings across various channels Efficiently.
- A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.
- Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Guests, Team Members, and stakeholders.
- A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.
- Commitment to maintaining a Sensational reception area, reflecting the Premium standards of our hotels.
- Next-Level Organisational and Leadership skills, effectively leading and inspiring the Team to New Heights.
- A professional, Insta-Worthy Appearance, always adhering to our Grooming Standards and maintaining a polished, 'styled' demeanour.
- A hands-on attitude, fuelled by a 'Can-Do' Spirit.
As a Team Member, you'll Personify the distinct 'Vibe at FIVE' and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More.
We are a leader in Sustainable Luxury Hospitality and Entertainment, with 100% of our hotels certified LEED Platinum, the highest green building rating globally. Our properties run on 100% solar power through sustainable energy agreements.
In this role, you will Embark on a Journey to Unleash your Next-Level Potential and become part of a team who Breaks Boundaries and offers Unbeatable Experiences at our award-winning Hotels, Dining Concepts, and Nightlife Venues.
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Luxury Experience Manager
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