Customer Success Strategist

7 days ago


Dubai, Dubai, United Arab Emirates Broadcom Inc. Full time
About This Role

This position must be seen by the customer as being both customer centric and solutions oriented. The primary goal of this role is to deliver exceptional customer experiences.

  • Primary Responsibilities:
  • Drive revenue growth by identifying and capitalizing on new business opportunities.
  • Develop and maintain strong relationships with customers, understanding their business needs and providing tailored solutions.
  • Collaborate with cross-functional teams to ensure seamless delivery of solutions and services.
  • Analyze market trends and customer feedback to identify areas for process improvements and develop strategies to enhance customer satisfaction.

Requirements:

  • Bachelors degree and 12+ years of related experience; at this level post-graduate coursework may be desirable or Masters degree and 8+ years of related experience or PhD and 6+ years of related experience.


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