Service Excellence Champion

2 weeks ago


Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates beBee Careers Full time

As a Service Excellence Champion, you will be responsible for delivering exceptional service and ensuring that every guest has an unforgettable experience. Your excellent communication and problem-solving skills, combined with local knowledge, will make you an invaluable asset to our team.

Your key responsibilities will include:

  1. Providing personalized service to all guests
  2. Acknowledging IHG Rewards Club members and returning guests with a special touch
  3. Efficiently managing guest payments and transactions
  4. Ensuring a seamless check-in and check-out process
  5. Anticipating guests' needs and offering relevant recommendations
  6. Serving as a trusted contact for all guest queries and issues
Essential Skills:

To succeed in this position, you will require:

  • Exceptional communication and interpersonal skills
  • Ability to think critically and solve problems effectively
  • Local language fluency – with additional languages being an asset
  • Basic literacy and technical skills, including reading, writing, maths, and computer proficiency
Our Benefits:

We offer a comprehensive compensation package and a supportive work environment that promotes career growth and well-being.



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