IT Process Improvement Specialist

6 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates AD Ports Group Full time
About the Role

AD Ports Group seeks an exceptional IT Process Improvement Specialist to join its team. This role focuses on developing and enhancing IT service management processes to achieve operational excellence.

The successful candidate will lead incident management, change management, and problem management processes to ensure efficient and effective IT service delivery.

This position requires strong analytical and problem-solving skills to identify areas for improvement and implement corrective actions. The ability to work collaboratively with cross-functional teams is essential.

The ideal candidate will have a strong understanding of IT service management frameworks, including ITIL v4 or later. Experience with at least one ITSM solution is also necessary.

A minimum of 5 years' experience in the ITSM field is required, along with a good working knowledge of current IT technologies. Strong communication and interpersonal skills are essential for success in this role.

You must be able to work effectively in a fast-paced environment, adapting to changing priorities and deadlines. A bachelor's degree in Computer Science, Information Systems, or a related field is preferred.

A strong background in contract management, with knowledge of relevant laws and regulations, is also desirable. Additionally, general knowledge of accounting, finance, marketing, and logistics is necessary.

Ability to work independently and as part of a team is critical, as well as analytical capabilities to adapt to shifting priorities in company requirements, product demands, and purchasing timelines.



  • Abu Dhabi, Abu Dhabi, United Arab Emirates KBR, Inc. Full time

    Job SummaryWe are seeking an experienced Senior Quality Engineer to join our team at KBR, Inc. This position will involve leading quality improvement initiatives, managing quality metrics, and providing guidance to junior quality engineers. The ideal candidate will have a strong background in quality management systems, testing, inspection, and continuous...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Ethosenergy Power Solutions, LLC Full time

    We are seeking a Process Improvement Lead to join our team at EthosEnergy Power Solutions, LLC. As a Process Improvement Lead, you will be responsible for identifying opportunities for process improvement and implementing changes to enhance efficiency and effectiveness.About the RoleThis is an exciting opportunity to work with a leading energy solutions...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Velosi Group Full time

    About the RoleWe are looking for an experienced Operations Improvement Specialist to join our team. As a key member of our operations team, you will be responsible for analyzing maintenance processes, identifying areas for improvement, and developing strategies to enhance overall efficiency and effectiveness. This includes reviewing and streamlining task...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Masdar Full time

    Role Summary:Masdar is seeking a dedicated professional to take on the challenge of leading our QHSE team. As a Continuous Improvement Specialist, you will be responsible for driving continuous improvement initiatives by analyzing performance metrics, conducting audits, leading incident investigations, and engaging with stakeholders to identify areas for...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates SYSTEMS EQUIPMENT Full time

    SYSTEMS EQUIPMENT is a leading provider of innovative solutions for the oil and gas industry. We are currently seeking a Process Improvement Engineer to join our team.Job SummaryThe successful candidate will be responsible for recommending improvements to our processes through the tracking of metrics and reporting of data.Responsibilities:Monitor system...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates AIQU Full time

    AIUQ is hiring a Business Transformation Specialist to lead and manage the implementation of Oracle Unifier.About the Role:Lead the implementation of Oracle Unifier and ensure successful adoption.Collaborate with cross-functional teams to develop and implement digital process improvements.Drive user training and adoption of new processes.Key...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates PureHealth Full time

    Head of Business Support and QualityMain Purpose of the Job:We are seeking a highly skilled and experienced Head of Business Support and Quality to lead our business support and quality management teams.This role plays a critical part in overseeing business operations, ensuring adherence to quality standards, and driving process improvements across our...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Dautom Full time

    Business Process PMO SpecialistWe are seeking a Business Process PMO Specialist to join our Dautom team. As a Business Process PMO Specialist, you will play a critical role in supporting the implementation of business processes, analyzing data, and providing insights to drive business decisions.This role requires strong analytical skills, attention to...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Bilfinger Middle East Full time

    We are seeking a seasoned Industrial Process Improvement Manager to join our team in Abu Dhabi, UAE. As an Industrial Process Improvement Manager, you will be responsible for leading process improvement initiatives across onshore and offshore oil and gas facilities.Your primary goal will be to drive continuous improvement and optimize industrial processes to...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates First Gulf Bank PJSC Full time

    About YouWe are looking for a talented individual who can lead our Contact Centre team to success. As a Performance Improvement Specialist, you will be responsible for driving continuous improvement initiatives across the centre, identifying areas for enhancement and implementing solutions to drive business results.You will be an experienced leader with a...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Ma'an Full time

    We are seeking a highly motivated Business Process Improvement Consultant to join our team at Ma'an. In this role, you will be responsible for analyzing business processes and identifying opportunities for improvement.Key Tasks:Analyze business processes to identify areas for improvement.Develop and implement process improvements.Train staff on new...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates ParamInfo Full time

    Key ResponsibilitiesWe are seeking a highly analytical Business Process Improvement Analyst to join our team at ParamInfo. As an analyst, you will be responsible for identifying areas of improvement in our business processes and developing strategies to optimize them.The ideal candidate will have a strong understanding of business processes, including sales,...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Khidmah Full time

    Estimation Process Improvement Lead Job DescriptionThe Estimation Process Improvement Lead is responsible for identifying areas for improvement in our estimation processes and implementing changes to enhance efficiency and accuracy. This role involves analyzing past bid performances, identifying best practices, and developing standardized estimation tools...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Dicetek LLC Full time

    Job SummaryThe Process Optimization Specialist role at Dicetek LLC involves overseeing and improving business processes to enhance operational efficiency, reduce costs, and improve productivity. The ideal candidate will have a strong background in process management, with expertise in methodologies like Lean, Six Sigma, and BPM.Key Responsibilities:Process...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates KBR, Inc. Full time

    About the RoleKBR, Inc. is seeking a highly skilled Business Process Manager to lead process optimization initiatives and drive operational excellence.ResponsibilitiesLead cross-functional teams to analyze and improve business processes, resulting in increased efficiency and productivity.Develop and implement process improvements, leveraging expertise in...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates SYSTEMS EQUIPMENT Full time

    At SYSTEMS EQUIPMENT, we are looking for a highly skilled Process Optimization Specialist to join our team. The ideal candidate will be responsible for ensuring the smooth operation of our systems, including quality and compliance.The successful candidate should have strong technical abilities, with a solid understanding of process control and mechanical...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates NES Fircroft Full time

    We are looking for a highly skilled Senior Process Engineer to join our team in Abu Dhabi, UAE. This exciting opportunity requires an individual with extensive knowledge of ADNOC VIP / VAP Assurance processes and API Standards.The ideal candidate will have experience in various phases of project life cycle, with particular skills in Feasibility and...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Alexander Ash Consulting Full time

    Job DescriptionFinancial Statement Close Process SpecialistContract 6 Months rolling | Abu DhabiI am currently working with a leading bank in Abu Dhabi that is looking for a Financial Statement Close Process Specialist to oversee and manage the monthly, quarterly, and annual financial close process. This role will ensure accurate, timely, and compliant...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Jobs for Humanity Full time

    Role responsibilities:Maintain up-to-date records forthe Business Improvement pipeline of ideas and projects to ensureprioritisation of ideas and active attendance at the changeboard.Engage with idea proposers to assess and action newimprovement ideas.Track progress of improvements to encouragecompletion and support benefits assessment.Working with the...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates SOLVOCHEM Full time

    Key ResponsibilitiesSupervising and Training Employees: Oversee the supervision and training of employees to ensure they have the necessary skills to excel in their roles.Implementing Cost-Saving Processes: Develop and implement processes to reduce costs and improve operational efficiency.Analyzing and Reporting Performance: Analyze and report on performance...