Food and Beverage Host/Hostess
4 days ago
Mövenpick Hotels & Resorts is a global hospitality company that values diversity and inclusion. We believe in creating a welcoming and inclusive environment for all our guests and employees. Our commitment to diversity and inclusion is reflected in our hiring practices, training programs, and policies.
Job Summary
We are looking for a skilled and customer-focused F&B Attendant to join our All-Day Dining team at Mövenpick Media City. As an F&B Attendant, you will be responsible for providing exceptional service to our guests, taking orders, serving food and beverages, and ensuring a pleasant and memorable dining experience. If you have a passion for delivering outstanding customer service and working in a fast-paced environment, we encourage you to apply for this exciting opportunity
Duties and Responsibilities
- Greets and welcomes guests with a smile, answering any questions they may have about the menu or services offered.
- Presents menus to guests, answers questions about menu items, and makes recommendations based on their preferences.
- Takes accurate food and beverage orders from guests and enters them into the POS system.
- Serves food and beverages promptly and accurately, ensuring proper plating and presentation.
- Anticipates guests' needs and responds promptly to requests for additional items or condiments.
- Provides exceptional customer service by engaging with guests, attending to their inquiries, and resolving any concerns or complaints.
- Monitors tables to ensure that guests have everything they need, including refilling drinks and clearing plates.
- Coordinates with the kitchen and other staff members to ensure smooth and timely service.
- Handles cash and credit card transactions accurately, following proper cash handling procedures.
- Assists in setting up and cleaning dining areas, including arranging tables, setting up utensils, and maintaining cleanliness throughout the shift.
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