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Barista

1 month ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time
Job Description

We are seeking a highly skilled and customer-focused Barista to join our team at Accor. As a key member of our Front Office Department, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is memorable and enjoyable.

Key Responsibilities
  • Provide Excellent Service: Deliver a high standard of quality and efficient service to our guests, following our hotel's Standards of Performance.
  • Be a Coffee Expert: Have a thorough understanding and knowledge of coffee, including its preparation and presentation.
  • Maintain a Clean Environment: Ensure the surrounding area is kept clean and organized at all times, adhering to our hotel's high standards.
  • Handle Guest Enquiries: Respond to guest enquiries in a courteous and efficient manner, providing accurate information and resolving any issues promptly.
  • Establish Rapport with Guests: Build a rapport with guests, maintaining good customer relationships and ensuring their needs are met.
  • Be Flexible and Adaptable: Be entirely flexible and adapt to rotate within the different sub-sections of the Front Office Department, as required.

We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional service and ensuring our guests have an unforgettable experience. If you are a team player with excellent communication skills and a passion for coffee, we would love to hear from you.