Senior Manager, Service Delivery
1 week ago
We are seeking an experienced Senior Manager, Service Delivery to lead our team of quality assurance professionals. In this role, you will be responsible for managing a team of 10+ employees and ensuring seamless delivery of projects.
Your key responsibilities will include:
- Managing a team of 10+ employees and ensuring team output is met.
- Working with stakeholders to ensure delivery of projects.
- Assessing risks that may impede the team or deliverables and working with leadership on mitigations.
The ideal candidate will have 2+ years of team management experience and knowledge of Windows desktop environment and use of Word, Excel, IE, Firefox etc.
BASIC QUALIFICATIONS
- 2+ years of team management experience
- Knowledge of Windows desktop environment and use of Word, Excel, IE, Firefox etc.
- Experience using data to influence business decisions
- Experience as an operations, project or program Manager directly managing and developing front-line managers.
PREFERRED QUALIFICATIONS
- Experience in quality assurance/testing/mobile industry/internet of things (IoT)
- Experience managing project delivery.
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