IT Operations Lead

5 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Momentum Full time

About the Job:

We are seeking an experienced IT Operations Lead to join our team at Momentum Abu Dhabi Emirate. The successful candidate will be responsible for leading our IT operations team and ensuring the efficient and secure operation of our systems, services, and network.

Main Responsibilities:

  • Lead and manage the IT operations team to ensure the efficient and secure operation of our systems, services, and network.
  • Oversee the maintenance and optimization of technical infrastructure, including cloud environments, applications, databases, networks, and storage.
  • Manage systems monitoring, incident management, and problem resolution to minimize downtime and ensure high availability.
  • Rotate on call in the team to monitor system and application alerts, notifications, and dashboards 7*24.
  • Acknowledge and categorize incidents based on severity and impact.
  • Perform initial troubleshooting and diagnosis using predefined procedures and knowledge base.
  • Collaborate with SOC (security operations center) team on security event/incident response.
  • Plan and execute disaster recovery and business continuity strategies.
  • Develop, implement, and maintain policies and procedures for technical operations, ensuring compliance with industry and government standards and regulations.

Key Skills and Qualifications:

  • Leadership and management experience in IT operations.
  • Proficiency and in-depth knowledge of cloud infrastructure technologies (e.g., Azure, Linux, MySQL, Windows, virtualization, cloud platforms, security and networking).
  • Experience with Azure services such as web application gateway, firewall, DNS, VPC, security group, ECS, MySQL (HA), Key vault, BLOB, Redis, Bastion.


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