Quality Assurance Specialist

6 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Skills Hub Recruitment Solutions Full time
Job Title: Quality Assurance Officer

Job Type: Permanent

Job Location: Abu Dhabi

About the Job:

We are seeking a highly skilled Quality Assurance Officer to join our team at Skills Hub Recruitment Solutions. As a Quality Assurance Officer, you will play a critical role in ensuring the highest standards of quality and compliance in our healthcare facilities.

Job Roles & Responsibilities:

Key Responsibilities:
  • Develop, implement, and maintain quality management systems (QMS) in accordance with DOH, JAWDAH, TASNEEF, and other regulatory requirements for healthcare facilities in Abu Dhabi, UAE.
  • Conduct internal audits and assessments to evaluate compliance with established policies, procedures, and quality standards, and identify areas for improvement.
  • Collaborate with cross-functional teams to develop and update policies, protocols, and guidelines related to patient care, infection control, safety, and risk management.
  • Monitor and analyse key performance indicators (KPIs), quality metrics, and patient feedback data to assess the effectiveness of quality improvement initiatives and drive performance excellence.
  • Lead or participate in external audits and accreditation processes conducted by regulatory authorities, certification bodies, and accreditation organizations, ensuring readiness and successful outcomes.
  • Provide training, education, and support to staff members on quality assurance principles, regulatory requirements, and best practices for maintaining compliance and enhancing patient safety.
  • Investigate incidents, complaints, and non-conformities, and collaborate with relevant stakeholders to implement corrective and preventive actions to mitigate risks and improve processes.
  • Stay updated on changes in healthcare regulations, industry standards, and best practices related to quality assurance, and ensure timely implementation of required updates and enhancements.
  • Serve as a subject matter expert on quality assurance and regulatory compliance matters, providing guidance, advice, and recommendations to senior management and departmental leaders.
  • Foster a culture of quality, continuous improvement, and accountability throughout the organization, promoting awareness and engagement at all levels.
Qualifications:
  • Bachelor's degree in a medical field.
  • Master's degree in hospital administration and management or MBA in Healthcare Management.
  • CPHQ Trained or Certified.
  • At least 3 years of experience in a similar position or designation.
  • Desirable: HAAD/DOH License.
  • Desirable: Homecare experience as a Quality Officer.


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