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Retail Store Supervisor

2 weeks ago

Dubai, Dubai, United Arab Emirates Azadea Group Full time
Job Title

We are seeking a Retail Store Supervisor to join our team at the Azadea Group. As a key member of our management staff, you will be responsible for overseeing the daily operations of our retail stores, ensuring exceptional customer service, and driving sales growth.

Responsibilities:

  1. Customer Service Delivery: Ensure that all customers receive a warm welcome, expert advice, and a seamless shopping experience.
  2. Inventory Management: Collaborate with managers to maintain accurate inventory levels, placing orders as needed to ensure optimal stock management and availability of products.
  3. Operational Efficiency: Identify and address operational issues promptly, providing solutions or escalating to management as needed to ensure both efficiency and customer satisfaction.
  4. Reporting and Analysis: Prepare detailed reports on key performance indicators (KPIs), sales trends, inventory status, and team productivity to inform management decisions.

Qualifications:

  • Bachelor's Degree in Business Administration, Marketing, or related field
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and prioritize multiple tasks
  • Proficient in MS Office and able to learn new software quickly
  • Minimum 2 years of experience in a retail environment, preferably in a supervisory role