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Restaurant Service Ambassador

1 week ago

Dubai, Dubai, United Arab Emirates Azadea Group Full time
Job Overview

We are seeking a highly motivated Restaurant Service Ambassador to join our team at Azadea Group. As a Restaurant Service Ambassador, you will be responsible for providing exceptional customer service, ensuring seamless communication between the kitchen and dining areas, and maintaining high standards of cleanliness and organization.

Responsibilities
  • Presentation and Service: Present customers with menus, assist in item selection, take orders, and serve food in a timely manner.
  • Communication and Collaboration: Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth operations.
  • Table Setup and Maintenance: Arrange table set-ups before and after each customer according to brand standards.
  • Service Quality and Compliance: Ensure friendly, professional, and timely service at all times and report any discrepancies or customer complaints to the Manager on duty.
  • Cash Handling: Collect bill payments from customers and hand them over to the cashier.
Qualifications and Skills
  • Education: High School Degree.
  • Experience: 1-2 years of experience in customer service in a similar role.
  • Languages: Fluency in English; Arabic is a plus.
  • Skill Levels:
    • Communication: level 2.
    • Change and Adaptability: level 1.
    • Customer Focus: level 1.
    • Driving and Achieving results: level 1.
    • Initiative: level 2.
    • Teamwork: level 2.