Housekeeping Shift Leader

1 month ago


Sharjah, Sharjah, United Arab Emirates Marriott international Full time
Key Responsibilities:

As a Housekeeping Shift Leader at Marriott International, you will be responsible for overseeing the daily operations of the housekeeping team. This includes:

  • Team Supervision: Supervising housekeeping staff, assigning tasks, and creating a schedule to ensure efficient room cleaning and maintenance.
  • Performance Monitoring: Monitoring team performance and identifying areas for improvement to ensure duties are performed to the highest standard.
  • Issue Reporting: Reporting any issues or concerns to management, ensuring prompt resolution and minimizing disruptions.
  • Employee Management: Managing employee requests, addressing transgressions, and providing coaching and training to new staff members.
  • Compliance and Safety: Ensuring compliance with company policies, health, and safety standards, and maintaining a safe working environment.
  • Customer Service: Handling customer complaints and issues, and providing exceptional customer service to maintain a positive reputation for Marriott International.
  • Financial Management: Opening and closing registers, accounting for daily intake, and preparing cash deposits to ensure accurate financial records.

Requirements: To be successful in this role, you will need excellent leadership and communication skills, as well as the ability to work independently and as part of a team. You will also need to be proactive, organized, and able to prioritize tasks effectively.



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