Global Operations Specialist

7 days ago


Dubai, Dubai, United Arab Emirates International SOS Full time

About the Role:

We are seeking a skilled Global Operations Specialist to join our team at International SOS. As a key member of our operations team, you will be responsible for providing high-quality support to clients and subscribers in various parts of the world.

Key Responsibilities:

  • Provide expert operations and logistics support to clients and subscribers, ensuring their needs are met efficiently and effectively.
  • Demonstrate exceptional customer service skills, with a focus on delivering personalized support and resolving issues promptly.
  • Work closely with medical and security professionals to ensure seamless case management and effective resolution of requests.
  • Proactively manage cases, prioritizing tasks and meeting deadlines while maintaining a high level of accuracy and attention to detail.
  • Develop and maintain strong relationships with clients and stakeholders, promoting a positive image of International SOS.

Requirements:

  • At least 1-2 years of experience in logistics/coordination and customer service is required.
  • Experience working in a fast-paced environment with multiple priorities is highly desirable.
  • Bachelor's degree or equivalent in a relevant field is preferred.
  • Excellent written and spoken English language skills are essential.


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