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Food and Beverage Team Member

1 week ago

Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full time

We're currently recruiting a Hospitality Service Professional to join our dynamic team at Hyatt Centric Jumeirah Dubai. As a key part of our service-focused culture, you'll play a vital role in delivering exceptional guest experiences.

About the Position:
  • We're looking for a motivated and enthusiastic individual who can provide outstanding service to our guests, ensuring their needs are met promptly and efficiently.
  • You'll work closely with our chefs and other food and beverage staff to ensure seamless delivery of our menu offerings.
  • Your attention to detail and ability to multitask will be crucial in maintaining high standards of service quality.
Job Description:
  1. Greet and welcome guests with a warm and professional demeanor, setting the tone for a memorable dining experience.
  2. Assist guests in menu selection, providing detailed information about our dishes and drinks.
  3. Take orders and deliver food and beverages in a timely manner, ensuring every guest receives personalized attention.
  4. Maintain cleanliness and organization of the dining area, including resetting tables and ensuring the restaurant ambiance remains welcoming.
  5. Handle guest complaints or concerns with professionalism, escalating issues to management as needed.
  6. Collaborate with other team members to ensure a smooth and efficient service.
Skills and Qualifications:
  • Prior experience in a similar role is preferred, but not essential.
  • A strong passion for delivering exceptional guest service and hospitality.
  • Excellent communication skills and a friendly, approachable manner.
  • Ability to multitask and work in a fast-paced environment.
  • Attention to detail, ensuring every guest receives personalized service.
  • Flexibility to work shifts, including weekends and holidays, as needed.
  • Fluency in English (additional languages are a plus).
  • Ability to work well in a team and contribute to a positive and collaborative work environment.