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Hotel Receptionist Supervisor

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Shangri-La Hotels and Resorts Full time

About the Role: We are seeking an experienced and charismatic Front Office Supervisor to join our team at Shangri-La Service Apartments.

The ideal candidate will have a passion for delivering exceptional guest experiences, a keen eye for detail, and the ability to multitask in a fast-paced environment.

Responsibilities:

  • Foster positive relationships with guests, responding to their needs and concerns.
  • Oversee the check-in/check-out process, ensuring a seamless and welcoming experience.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with colleagues and departments to achieve business objectives.

Qualifications:

  • Demonstrated experience in front office management or supervisory roles.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Strong problem-solving and analytical skills.