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Waiter - Customer Service Specialist

2 months ago

Dubai, Dubai, United Arab Emirates Kerzner International Management Full time

**Job Summary**

The Head Waiter is a key member of the hospitality team at Kerzner International Management, responsible for delivering exceptional customer service and ensuring a seamless dining experience for guests.

**Key Responsibilities:**

  • Take orders from customers and communicate with the kitchen staff to ensure prompt and accurate delivery of meals and beverages.
  • Make menu recommendations and inform patrons of any specials, promotions, or events.
  • Deliver meals and beverages to tables in a timely and courteous manner.
  • Check that customers are satisfied with their meal and address any concerns or issues promptly.
  • Prepare and present bills to customers, ensuring accuracy and attention to detail.
  • Cash up bills and reconcile any discrepancies.

**Requirements:**

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Knowledge of menu items, ingredients, and preparation methods.
  • Ability to work effectively as part of a team and provide exceptional customer service.

**About Kerzner International Management:**

Kerzner International Management is a leading hospitality company that operates luxury resorts and hotels around the world. We are committed to delivering exceptional guest experiences and providing our employees with opportunities for growth and development.