Technical Services Director
2 days ago
The Technical Services Director will lead a dedicated team focused on delivering exceptional managed services within NetApp's Global Services and Solutions Center. This role oversees all aspects of managed services, ensuring strategic planning, effective delivery, and ongoing improvements in a dynamic technology services environment.
Key Responsibilities- Develop and implement service readiness strategies for seamless service transitions.
- Establish clear quality acceptance criteria to ensure service excellence.
- Monitor and track delivery metrics and Key Performance Indicators (KPIs) to assess service effectiveness.
- Share feedback on improvement areas and drive continuous improvement in service delivery.
- Drive business outcomes, services, and solutions to customers.
- Responsible for Service Level Agreements (SLAs), Service Level Objectives (SLOs), and established KPIs.
- Drive a high-performance team to deliver consistent value to customers.
- Own employee engagement, retention, and hiring for the team.
- Facilitate stakeholder communication, collaboration, and team development.
- Develop and maintain partnerships with third-party resources, including vendors and suppliers.
- Manage risk, documentation, compliance, and regulatory adherence.
- Take ownership of the escalation process and ensure coordination of resolving parties, effective communication with stakeholders, and post-incident review.
- Monitor, control, and support service delivery, ensuring systems, methodologies, and procedures are in place and followed.
- Drive internal and third-party service review meetings covering performance, service improvements, quality, and processes.
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Technical Director
6 days ago
Dubai, Dubai, United Arab Emirates Egis Group Full timeGeneral Support the Regional Director with the following: MEP project deliveryClient satisfactionJob profitabilityJob cash flowProject qualityTechnical content of projectsQAQC of projectsBe experienced and proficient at:Presenting to clientsPreparing client/project proposalsNegotiating fee proposals and requesting additional fees where possibleOverseeing...
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Technical Director
6 days ago
Dubai, Dubai, United Arab Emirates Egis Group Full timeGeneral Support theRegional Director with the following: MEP projectdeliveryClient satisfactionJobprofitabilityJob cash flowProjectqualityTechnical content of projectsQAQC ofprojectsBe experienced and proficientat:Presenting to clientsPreparingclient/project proposalsNegotiating fee proposals andrequesting additional fees where possibleOverseeingrecruitment...
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Technical Director
3 days ago
Dubai, Dubai, United Arab Emirates Egis Group Full timeGeneral Support theRegional Director with the following: MEP projectdeliveryClient satisfactionJobprofitabilityJob cash flowProjectqualityTechnical content of projectsQAQC ofprojectsBe experienced and proficientat:Presenting to clientsPreparingclient/project proposalsNegotiating fee proposals andrequesting additional fees where...
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Technical Director
3 weeks ago
Dubai, Dubai, United Arab Emirates AECOM Full timeAECOM are currently seeking an mechanicallybias Technical Director to join our Building Engineering team. TheTechnical Director is a key leadership role responsible foroverseeing and guiding the electrical design team. The roleinvolves driving innovation ensuring technical excellence andmanaging the design and development of mechanical systems andcomponents...
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Technical Director
3 days ago
Dubai, Dubai, United Arab Emirates AECOM Full timeAECOM are currently seeking an mechanicallybias Technical Director to join our Building Engineering team. TheTechnical Director is a key leadership role responsible foroverseeing and guiding the electrical design team. The roleinvolves driving innovation ensuring technical excellence andmanaging the design and development of mechanical systems andcomponents...
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Director of Building Services
3 days ago
Dubai, Dubai, United Arab Emirates WSP Global Inc. Full timeDelivering Sustainable SolutionsThis Senior Technical Director role requires a deep understanding of sustainable engineering principles and practices. The ideal candidate will be able to develop and deliver innovative, market-leading solutions that meet client needs.The role involves working closely with Discipline Directors and Sub-Team Leaders to manage...
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Technical Director
6 days ago
Dubai, Dubai, United Arab Emirates Backbase Inc. Full timeAs a Technical Director, you oversee your portfolio of projects in the UAE and KSA region. You manage both your team results and client expectations. Leading multiple delivery teams, you are on top of new developments and near-future demands, translating your project insights into product vision. Being part of a management team for multiple projects, you run...
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Technical Director
5 days ago
Dubai, Dubai, United Arab Emirates Backbase Inc. Full timeAs a Technical Director, you oversee your portfolio of projects in the UAE and KSA region. You manage both your team results and client expectations. Leading multiple delivery teams, you are on top of new developments and near-future demands, translating your project insights into product vision. Being part of a management team for multiple projects, you run...
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Technical Director
1 day ago
Dubai, Dubai, United Arab Emirates Natland Engineering Company Full timeJob DescriptionWe are looking for a Technical Director to lead our team of engineers in delivering high-quality projects. The ideal candidate will have extensive experience in project management and leadership.ResponsibilitiesLead project teams to deliver complex engineering projects.Develop and implement technical strategies that meet client...
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Administrative Director
3 days ago
Dubai, Dubai, United Arab Emirates BMAA Technical Services Con. LLC Full time**Job Summary**We are seeking a highly skilled Administrative Director to support company operations by maintaining office systems and supervising staff.The ideal candidate will maintain office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply...
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Technical Director
2 weeks ago
Dubai, Dubai, United Arab Emirates U+A Full timeCompany DescriptionEgis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts...
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Technical Director – MEP
2 weeks ago
Dubai, Dubai, United Arab Emirates Beeby Anderson Recruitment Full timeWe're acting as a PSL Agency with access to supply 1 MEP Director and 6 MEP Technical Directors to assemble a team of 30 MEP Engineers across 6 concept packages for a major project in Saudi Arabia. Location: Dubai, UAE/Riyadh, KSA Project Description: An expansive, contemporary downtown mega project spanning 19km2 that is part of the Saudi Vision 2030...
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Technical Director – MEP
2 days ago
Dubai, Dubai, United Arab Emirates Beeby Anderson Recruitment Full timeWe're acting as a PSL Agency with access to supply 1 MEP Director and 6 MEP Technical Directors to assemble a team of 30 MEP Engineers across 6 concept packages for a major project in Saudi Arabia. Location: Dubai, UAE/Riyadh, KSA Project Description: An expansive, contemporary downtown mega project spanning 19km2 that is part of the Saudi Vision...
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Service Delivery Director
3 days ago
Dubai, Dubai, United Arab Emirates Tabby Full timeService Delivery DirectorWe are looking for an experienced Service Delivery Director to join our team at Tabby. In this role, you will be responsible for leading the optimization and standardization of customer and partner support operations.About the RoleLeadership Experience: Proven leadership experience, with the ability to manage and mentor a team...
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Property Upkeep Director
3 days ago
Dubai, Dubai, United Arab Emirates Interifix Technical Services Full timeAbout Us:Interifix Technical Services is a leading provider of home maintenance services, committed to delivering exceptional results to our clients. We are seeking a dedicated Maintenance Supervisor to join our team, overseeing the upkeep of our properties and ensuring they meet the highest standards of safety, functionality, and...
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Director of Pharmaceutical Services
5 days ago
Dubai, Dubai, United Arab Emirates Response Plus Medical Services Full timeAbout UsWe are Response Plus Medical Services, a leading provider of medical services with a strong commitment to delivering high-quality patient care. We are seeking a talented Director of Pharmaceutical Services to join our team, who will be responsible for leading the pharmacy operations department and ensuring the efficient delivery of high-quality...
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Technical Director
3 weeks ago
Dubai, Dubai, United Arab Emirates AECOM Full timeRoles and responsibilitiesAECOM are currently seeking anelectrically bias Technical Director, to join our BuildingEngineering team. The Technical Director is a key leadership roleresponsible for overseeing and guiding the electrical design team.The role involves driving innovation, ensuring technicalexcellence, and managing the design and development of...
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Technical Director
6 days ago
Dubai, Dubai, United Arab Emirates AECOM Full timeRoles and responsibilitiesAECOM are currently seeking anelectrically bias Technical Director, to join our BuildingEngineering team. The Technical Director is a key leadership roleresponsible for overseeing and guiding the electrical design team.The role involves driving innovation, ensuring technicalexcellence, and managing the design and development of...
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Operations Director
3 days ago
Dubai, Dubai, United Arab Emirates Jobtrack Management Services Full timeWe are seeking an experienced Operations Director to lead our logistics and operations team in Dubai. As a key member of our management team, you will be responsible for managing warehouses and logistics, handling technical details of international transportation, customs regulations, and distribution strategies.You will also be responsible for building...
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Customer Service Director
5 days ago
Dubai, Dubai, United Arab Emirates Azadea Group Full timeAbout the JobWe are seeking a Customer Service Director to join our team as a Retail Operations Manager.Key Responsibilities:Daily routines: Participate in the restaurant's opening and closing procedures, ensuring adherence to norms and guidelines.Monthly inventory checks: Support others by conducting tasks for all brand equipment, following established...