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Leadership Position in Retail

2 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Reap HR Consultancy Full time

We are seeking a highly motivated and experienced Store Manager to join our team at Reap HR Consultancy. As a Store Manager, you will be responsible for leading a team of store associates to deliver exceptional customer service and drive sales growth.

Responsibilities:

  1. Team Leadership and Support:
    • Lead and develop a team of store associates to meet business objectives.
    • Coaching and mentoring staff to improve job performance and career development.
  2. Operational Efficiency:
    • Optimize store operations to minimize waste and maximize sales potential.
    • Develop and implement efficient inventory management systems to reduce stock levels and costs.
    • Monitor and analyze sales data to inform business decisions and drive growth.
  3. Customer Service and Sales:
    • Develop and implement customer service strategies to enhance the shopping experience and improve sales conversion rates.
    • Train staff on customer service techniques and product knowledge to improve sales and customer satisfaction.
    • Manage customer complaints and resolve issues promptly and professionally.
  4. Sales Growth and Performance:
    • Develop and execute sales strategies to drive revenue growth and meet business targets.
    • Collaborate with the merchandising team to plan promotions and visual displays that drive sales.
    • Monitor and analyze sales data to identify areas for improvement and optimize marketing efforts.
  5. Reporting and Compliance:
    • Prepare and submit regular reports on store performance, sales data, and staff management.
    • Ensure compliance with all relevant laws, regulations, and company policies.

Requirements:

  1. Experience:
    • Minimum 2-3 years of experience in retail management, with a proven track record of driving sales growth and improving store performance.
    • Experience in leading a team and achieving business objectives in a fast-paced retail environment.
    • Familiarity with supermarket operations and a strong understanding of retail processes.
  2. Skills:
    • Proven leadership and team management skills, with a focus on developing and retaining talent.
    • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and suppliers.
    • Strategic thinking and problem-solving skills, with the ability to analyze data and make informed business decisions.
    • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  3. Qualifications:
    • High school diploma or equivalent; a degree in Retail Management or related field is advantageous.
    • Basic proficiency in MS Office and experience with retail management software is preferred.