Customer Service Representative

2 weeks ago


Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full time
Our Team
At Hyatt Hotels Corporation, we are committed to building a diverse and inclusive team of talented individuals who share our passion for delivering exceptional customer service. As a Guest Service Officer- Reservations, you will be part of a dynamic team that works together to ensure that our guests have a memorable stay with us.

Job Description
This is an exciting opportunity to join our team as a Guest Service Officer- Reservations. In this role, you will be responsible for assisting with the efficient running of the reservations department and working closely with the Director of Reservations to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with Hyatt's Brand Standards.

Responsibilities
- Assist the Director of Reservations in managing the Reservations Department
- Work closely with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control
- Deliver exceptional customer service in line with Hyatt's Brand Standards
- Ensure that all guest requests are handled promptly and efficiently

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