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Hotel Front Office Associate Wanted

2 weeks ago

Dubai, Dubai, United Arab Emirates KSK Homes Full time

We are seeking a highly skilled and experienced front office associate to join our team at KSK Homes. This is an excellent opportunity to work in a fast-paced environment where you will be responsible for ensuring seamless check-in experiences for our guests.

Key Responsibilities:
  • Greet and welcome guests upon arrival, providing exceptional customer service skills.
  • Process guest arrivals, departures, and settle bills accurately, maintaining high standards of professionalism.
  • Answer and direct incoming calls, respond to inquiries, and provide accurate information to guests via phone or email.
  • Update calendars, schedule meetings, and perform various clerical tasks as required.
Requirements:
  • Minimum two years of work experience in the UAE, preferably in a receptionist or front office role.
  • Proficiency in Protel PMS, access card systems, and Vicas.
  • Presentation and professional attitude, with excellent written and verbal communication skills.
  • Resourcefulness and proactivity when faced with issues, along with exceptional organizational and multitasking abilities.
  • A customer-focused mindset and ability to prioritize tasks effectively.
  • A graduate degree is the minimum educational requirement.