Administrative Service Representative

7 days ago


Dubai, Dubai, United Arab Emirates GluCare Full time
About the Position

GluCare is seeking an Administrative Service Representative to provide exceptional patient care and support. The successful candidate will be responsible for managing front desk operations and coordinating patient appointments.

Key Responsibilities
  • Welcome and assist patients with a warm and professional approach.
  • Manage patient check-ins and check-outs, ensuring a smooth and efficient experience.
  • Provide essential information about GluCare's services, policies, and procedures.
  • Coordinate patient appointments, ensuring optimal scheduling for doctors and specialists.
Requirements
  • Bachelor's degree in Healthcare Administration, Business, or a related field is preferred.
  • Experience in a front-desk, patient affairs, or customer service role.
  • Excellent communication and interpersonal skills, with a patient-first mindset.
  • Strong organizational and multitasking abilities in a fast-paced environment.
  • Proficiency in electronic medical records (EMR) systems, CRM software, and appointment scheduling tools.
  • Fluency in English and Arabic.


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