Patient Service Representative

2 weeks ago


Sharjah, Sharjah, United Arab Emirates HAPPY WAY MEDICAL CENTER Full time

About Our Team

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We are a dynamic team of professionals dedicated to providing exceptional patient care and a positive work environment. As a valued member of our team, you will have the opportunity to grow and develop your skills in a supportive and collaborative setting.

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Role and Responsibilities

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The Medical Office Coordinator will play a critical role in ensuring the smooth operation of our medical center's front office. This includes greeting patients, managing appointment schedules, and responding to phone calls and emails.

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Main Responsibilities

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  1. ">
  2. Welcome patients, visitors, and vendors to the medical center in a professional and courteous manner.">
  3. Manage appointment schedules, including checking patients in and out, and updating records as necessary.">
  4. Answer and direct phone calls, take messages, and respond to emails in a timely and efficient manner.">
  5. Work collaboratively with medical staff to ensure seamless patient flow and timely service.">
  6. Verify patient insurance information and collect necessary payments.">
  7. Maintain a clean and organized reception area, ensuring a welcoming environment for patients and visitors.">
  8. Respond to patient inquiries and provide accurate information about clinic services.">
  9. Ensure compliance with all relevant healthcare regulations and confidentiality policies.">
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