Patient Service Representative
2 weeks ago
About Our Team
">We are a dynamic team of professionals dedicated to providing exceptional patient care and a positive work environment. As a valued member of our team, you will have the opportunity to grow and develop your skills in a supportive and collaborative setting.
">Role and Responsibilities
">The Medical Office Coordinator will play a critical role in ensuring the smooth operation of our medical center's front office. This includes greeting patients, managing appointment schedules, and responding to phone calls and emails.
">Main Responsibilities
">- ">
- Welcome patients, visitors, and vendors to the medical center in a professional and courteous manner.">
- Manage appointment schedules, including checking patients in and out, and updating records as necessary.">
- Answer and direct phone calls, take messages, and respond to emails in a timely and efficient manner.">
- Work collaboratively with medical staff to ensure seamless patient flow and timely service.">
- Verify patient insurance information and collect necessary payments.">
- Maintain a clean and organized reception area, ensuring a welcoming environment for patients and visitors.">
- Respond to patient inquiries and provide accurate information about clinic services.">
- Ensure compliance with all relevant healthcare regulations and confidentiality policies.">
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