Hotel Operations Manager

7 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Reap HR Consultancy Full time

We are seeking a dynamic Hotel Operations Manager to lead the day-to-day operations of our resort. The successful candidate will be responsible for overseeing all aspects of hotel operations, ensuring exceptional guest satisfaction and profitability.

About You:

  • You have a degree in Hospitality Management or a related field.
  • Minimum 3-5 years of experience in hotel management, with at least 2-3 years in a senior leadership position.
  • Experience managing a hotel with multiple departments.

Your Responsibilities:

  1. Operational Excellence:
    • Oversee daily hotel operations, ensuring high standards of quality and service across all departments.
    • Monitor operations to ensure guest satisfaction is met and service quality standards are maintained.
  2. Staff Leadership and Development:
    • Lead, motivate, and manage a team of department heads and staff.
    • Implement ongoing staff training programs and professional development opportunities.
  3. Financial Management:
    • Develop and manage the hotel budget, ensuring financial targets are met or exceeded.
    • Oversee revenue management strategies to maximize revenue generation and occupancy rates.
  4. Guest Experience & Satisfaction:
    • Ensure all guest interactions are handled professionally and efficiently.
    • Address guest complaints and concerns in a timely manner.

What We Offer:

  • A competitive salary: AED 7000 to AED 8000 + Accommodation + Visa + Food + Medical


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