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Front Desk Representative

2 weeks ago

Dubai, Dubai, United Arab Emirates Kerzner International Full time

Atlantis Dubai is a truly unique entertainment destination resort, offering an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and a diverse range of cultures.

We are currently seeking a skilled Front Desk Representative to join our dynamic team. As a key member of our Guest Services department, you will play a vital role in ensuring that all guests feel welcome and supported throughout their stay.

About The Role

The successful candidate will have excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service. Previous experience in Guest Services or a related field is essential, with additional languages being a definite advantage in our multicultural environment.

You will be responsible for managing guest interactions, resolving issues, and contributing to the overall success of our resort. Join us and be part of creating unforgettable memories for our guests

Key Responsibilities:

  • Deliver exceptional customer service to all guests
  • Manage guest interactions and resolve issues promptly
  • Contribute to maintaining a high-energy environment
  • Support colleagues in achieving their goals