Operations Director
2 weeks ago
We are seeking a highly motivated and detail-oriented Operations Supervisor to oversee the day-to-day operations of our dark store. As a key member of our logistics team, you will be responsible for supervising inbound logistics, order picking, packaging, and dispatch operations to ensure smooth and efficient workflows.
Key Responsibilities:
- Daily Operations Management:
- Supervise and coordinate all dark store activities, including inbound shipments, inventory management, picking, packaging, and dispatch.
- Ensure all orders are processed accurately and dispatched on time to meet customer service level agreements (SLAs).
- Inbound and Inventory Control:
- Oversee the receipt and storage of inbound stock, ensuring accurate inventory updates and proper organization.
- Conduct regular cycle counts and stock audits to maintain inventory accuracy and minimize discrepancies.
- Supervise the picking and packaging processes, ensuring orders are prepared according to quality and accuracy standards.
- Monitor workflow efficiency and address bottlenecks promptly to maintain operational speed and quality.
- Operational Efficiency and Problem-Solving:
- Identify opportunities to improve operational workflows and implement best practices.
- Resolve operational issues, such as stock discrepancies or order errors, in a timely and efficient manner.
- Safety and Compliance:
- Ensure the dark store complies with all safety and hygiene standards.
- Conduct regular safety checks and enforce the use of proper equipment and procedures to maintain a safe working environment.
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