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IT Infrastructure Engineer

1 week ago

Dubai, Dubai, United Arab Emirates Ztartvisa Documents Clearance Service Full time

Ztartvisa Documents Clearance Service is a leading provider of high-quality services, working closely with businesses and candidates alike, acting as a real HR Business Partner, offering HR Advisory and matching the right candidate with the right job. We are seeking a Mandarin speaking NOC System Support Engineer willing to relocate to Malta and join our team at our new office.

Job Overview:

The successful candidate will ensure the maximum availability and performance of system and network services, analyze and troubleshoot network and system issues, and communicate with various stakeholders to resolve problems.

Key Responsibilities:
  1. Monitor systems and network services using various tools
  2. Troubleshoot network and system issues following established procedures
  3. Track and document all issues and resolutions
  4. Report incidents to management or other resources when necessary
  5. Maintain communication within the team and with stakeholders
Main Requirements:
  1. Chinese language proficiency for effective communication with clients
  2. Strong communication and decision-making skills
  3. Ability to multitask and work well in a team environment
  4. Customer-focused with excellent analytical and problem-solving skills
  5. Willingness to learn new technologies
  6. Comfortable working in a dynamic 12-hour rotating shift environment

This is an excellent opportunity to be part of a cutting-edge project and receive a competitive salary package, including relocation benefits, in a fantastic Mediterranean island.