Reservations Team Member

2 weeks ago


Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Rixos Hotels Full time

Rixos Hotels is seeking a highly motivated and customer-focused Reservations Agent to join our team.

About the Position

In this role, you will be responsible for providing exceptional service to guests and internal stakeholders by handling reservations, answering inquiries, and processing bookings.

Main Responsibilities:

  • Familiarize yourself with the hotel's services and facilities to provide accurate information to guests.
  • Respond to inquiries about room rates, outlets, and room locations.
  • Utilize reservation systems to efficiently manage bookings and updates.
  • Process reservations, deposits, and billing procedures while maintaining attention to detail.

Requirements:

  • At least one year of experience as a Receptionist or Reservation Agent in a 5-star hotel.
  • Degree in Hospitality or related field.
  • Excellent communication, problem-solving, and time management skills.


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