Current jobs related to Guest Experience Director - Dubai, Dubai - Grosvenorhouse Dubai


  • Dubai, Dubai, United Arab Emirates beBee Careers Full time

    About the RoleThe Guest Experience Director will be responsible for creating and implementing strategies to enhance guest satisfaction and loyalty. This will involve working closely with various departments to ensure that every aspect of the guest experience meets our high standards.


  • Dubai, Dubai, United Arab Emirates beBee Careers Full time

    Job SummaryThe Guest Experience Director will oversee the daily operations of the Concierge and Guest Services department, ensuring seamless delivery of exceptional guest experiences. This role requires a strong leader who can guide the team in achieving excellent service standards, fostering a culture of continuous improvement.


  • Dubai, Dubai, United Arab Emirates beBee Careers Full time

    About the Role:This is an exciting opportunity to join our team as a Guest Experience Director. You will be responsible for creating memorable experiences for our guests, developing and implementing strategies to increase direct sales, and driving revenue through upselling opportunities.Key Responsibilities:Oversee the daily operations of the Concierge...


  • Dubai, Dubai, United Arab Emirates beBee Careers Full time

    Job Description">As a Senior Guest Experience Manager, you will play a pivotal role in ensuring an exceptional and personalized experience for all guests. You will oversee the Guest Relations department, manage guest expectations, resolve concerns, and collaborate with various teams to deliver the highest standard of luxury service.This is a leadership...


  • Dubai, Dubai, United Arab Emirates beBee Careers Full time

    Job DescriptionWe are seeking a highly motivated Guest Experience Director to lead our holiday home operations. The successful candidate will be responsible for ensuring that our guests have an exceptional experience from start to finish.Key ResponsibilitiesDevelop and implement strategies to increase guest satisfaction and loyalty.Lead a team of staff,...


  • Dubai, Dubai, United Arab Emirates beBee Careers Full time

    Job Description:We are seeking a highly skilled and experienced Luxury Guest Experience Director to join our team.About the Role:The ideal candidate will have a strong background in hospitality, with a focus on delivering exceptional guest experiences.As a member of our leadership team, you will be responsible for leading the Guest Relations department and...


  • Dubai, Dubai, United Arab Emirates beBee Careers Full time

    We are seeking an experienced Director of Housekeeping to join our team at a 5-star resort in Dubai. As a key member of our hotel management team, you will be responsible for leading a team of housekeeping staff and ensuring that every guest has a comfortable and enjoyable stay with us.Our ideal candidate will have a proven track record of success in a...


  • Dubai, Dubai, United Arab Emirates beBee Careers Full time

    Job Title: Director of Guest ExperienceAbout the RoleThis role is responsible for leading the development and implementation of comprehensive customer recovery strategies that prioritize customer satisfaction and loyalty.Key ResponsibilitiesCustomer Recovery Strategy: Design and execute customer recovery plans that ensure seamless resolution of...


  • Dubai, Dubai, United Arab Emirates beBee Careers Full time

    Job DescriptionWe are seeking a highly skilled Senior Guest Experience Manager to join our team. As the successful candidate, you will be responsible for ensuring an exceptional and personalized experience for all guests.The role involves overseeing the Guest Relations department, managing guest expectations, resolving concerns, and collaborating with...


  • Dubai, Dubai, United Arab Emirates beBee Careers Full time

    Job DescriptionWe are seeking a highly motivated and dynamic individual to lead our guest services team and ensure every guest enjoys a seamless and unforgettable experience. This role requires a passion for hospitality, strong leadership skills, and an innate ability to anticipate and exceed guest expectations.Oversee the daily operations of guest services,...

Guest Experience Director

3 weeks ago


Dubai, Dubai, United Arab Emirates Grosvenorhouse Dubai Full time
Our Team

Grosvenorhouse Dubai is a world-class hotel brand that prides itself on delivering exceptional service and creating memorable experiences for our guests. Our team is passionate about providing personalized service and making a real difference in the lives of our guests.

Role Responsibilities
  • Welcome and acknowledge guests, anticipating and addressing their service needs as necessary.
  • Assist individuals with disabilities and thank guests with genuine appreciation.
  • Perform other reasonable job duties as requested by Supervisors.
Requirements
  • High school diploma or equivalent required; related work experience and supervisory experience preferred.
  • Able to enter and locate information using computers/POS systems and perform other duties as necessary.