UAE Consumer Banking Manager
4 days ago
This is a leadership role within our Contact Centre Operations department, reporting directly to the Head of Department. The UAE Consumer Banking Manager will lead a team of customer service representatives, ensuring that they provide exceptional customer service and meet performance targets.
The ideal candidate will have a strong background in customer service, with experience in leading teams and coaching individuals to achieve their full potential. They will also possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
- Key Responsibilities:
- Lead and manage a team of customer service representatives to ensure they meet performance targets and provide exceptional customer service.
- Coach and develop team members to improve their skills and knowledge.
- Monitor and report on team performance, identifying areas for improvement and implementing changes as necessary.
- Partner with cross-functional teams to drive business growth and improve customer satisfaction.
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Consumer Banking Specialist
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates First Gulf Bank PJSC Full timeJob SummaryWe are seeking a highly skilled Wealth Investment Services Specialist to join our team at First Gulf Bank PJSC. As a key member of our Consumer Banking operations team, you will be responsible for ensuring that client on-boarding and investment trades and maintenance on the bank's books are in compliance with the UAE Central Bank guidelines and...
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Consumer Banking Specialist
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank Full timeJob SummaryFirst Abu Dhabi Bank is seeking a Consumer Banking Specialist to join our team. The ideal candidate will have extensive experience in finance and consumer banking products and will be responsible for building and enhancing our personal loans product.The role involves identifying opportunities within the portfolio as well as acquisition to create a...
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Consumer Banking Specialist
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates First Gulf Bank PJSC Full timeAbout the RoleWe are seeking a Consumer Banking Specialist to join our sales team at First Abu Dhabi Bank. As a key member of our team, you will be responsible for identifying and understanding customer needs, managing the selling of products to target customer segments, and ensuring accuracy of all bank forms and documents executed by customers.The...
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Investment Services Manager
24 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank Full timeThe Investment Services Manager - Consumer Banking will be responsible for overseeing the day-to-day activities of the investment services team. This includes ensuring that client onboarding and investment trades are in compliance with regulatory guidelines and the bank's policies and procedures.**Responsibilities:**Manage the investment services team to...
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Legal Risk Manager for Consumer Banking
1 day ago
Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank Full timeJob SummaryThis role offers an exciting opportunity for a talented legal professional to join the First Abu Dhabi Bank's legal team. As a key member of the team, you will work closely with the Head of Legal Consumer & Private Banking to manage legal risk and ensure compliance with regulatory requirements.Key Responsibilities:Core FunctionsSupport the...
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Digital Banking Solutions Manager
20 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates PayTech Nexus Ltd Full timeThe Digital Banking Solutions Manager at PayTech Nexus Ltd is responsible for developing and executing digital banking solutions that meet customer needs and market trends. You will lead the effort to develop and implement any required new product solutions for clients, both in home markets and non-home markets.Additionally, you will participate in industry...
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Consumer Communication Manager
15 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates TAQA Distribution Full timeJob SummaryWe are seeking a highly skilled Consumer Communication Manager to join our team at TAQA Distribution. This role involves managing daily consumer interactions across multiple communication channels, ensuring all communications are aligned with the company's brand and consumer service standards.The ideal candidate will have a Bachelor's degree in...
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Consumer Insights Manager
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Big Ticket Full timeJob OverviewThe Insight Manager role at Big Ticket LLC involves delivering actionable insights to drive business growth and improve customer engagement. As a key member of the team, you will be responsible for developing and implementing strategic initiatives that leverage consumer data to inform business decisions.Key Responsibilities:Develop and maintain...
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Safety Management Professional
3 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates ATA Banking Consulting Full timeJob Description:In our quest for excellence in health, safety, and environment management, we are seeking a highly skilled Safety Management Professional to join our team at ATA Banking Consulting.About the Role:Implement and monitor the effectiveness of HSE policies, plans, and legislation to ensure compliance with regulatory requirements.Liaise with...
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Senior Manager
3 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Central Bank of The UAE Full timeJob DescriptionThe Central Bank of the UAE (CBUAE) is the supervisory and regulatory authority of the banking and insurance sector in the United Arab Emirates. The CBUAE is responsible for enhancing monetary management, financial stability and protecting consumers through effective supervision of licensed financial institutions, prudent management of...
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Corporate Banking Solutions Manager
14 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Global Software Solutions Group Full timeAbout the RoleWe are looking for a skilled Corporate Banking Solutions Manager to join our team in the UAE. In this role, you will be responsible for leading the planning, execution, and delivery of projects across corporate banking channels, including corporate mobile banking, corporate internet banking, and host-to-host integrations.This is an exciting...
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Wealth Management Expert
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates First Gulf Bank PJSC Full timeJob OverviewWe are seeking a highly skilled Wealth Investment Services Specialist to join our team at First Gulf Bank PJSC. As a key member of our Consumer Banking operations team, you will be responsible for ensuring that client on-boarding and investment trades and maintenance on the bank's books are in compliance with the UAE Central Bank guidelines and...
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Partnership Manager
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Dicetek LLC Full time10-12 years experience of which atleast 8 years in a techno-functional roles managing programsfocused on consumer / retail banking, digital banking or fintechsectorsProven track record of managing fintechpartnerships, including scouting, negotiating and operationalizingcollaborations (is an addedadvantage)Comprehensive understanding ofconsumer / retail...
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Partnership Manager
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Dicetek LLC Full time10-12 years experience of which atleast 8 years in a techno-functional roles managing programsfocused on consumer / retail banking, digital banking or fintechsectors Proven track record of managing fintechpartnerships, including scouting, negotiating and operationalizingcollaborations (is an addedadvantage) Comprehensive understanding ofconsumer / retail...
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Private Banking Manager
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Talent Pal Full timeJob Purpose:To efficiently manage grow and advise a portfolio of Ultra High Net Worth clients providing them with the highest quality service and advice. Working with clients to evaluate their financial data and investment objectives in order to recommend and implement the most appropriate investment strategyPrincipal Accountabilities:Planning:Devise and...
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Partnership Manager
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Dicetek LLC Full time10-12 years experience of which atleast 8 years in a techno-functional roles managing programsfocused on consumer / retail banking, digital banking or fintechsectorsProven track record of managing fintechpartnerships, including scouting, negotiating and operationalizingcollaborations (is an addedadvantage)Comprehensive understanding ofconsumer / retail...
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Abu Dhabi, Abu Dhabi, United Arab Emirates Central Bank of The UAE Full timeThe Central Bank of the UAE (CBUAE) is the supervisory and regulatory authority for the banking and insurance sector in the United Arab Emirates. With a mandate to enhance monetary management, safeguard financial stability and protect consumers, we achieve this through effective supervision of licensed financial institutions, prudent reserve management,...
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Senior Associate
14 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates TAQA Distribution Full timeAbout the RoleThe Client Service Specialist - Marketing & PR will be responsible for managing daily consumer interactions across multiple communication channels, ensuring all communications are aligned with the company's brand and consumer service standards.This role involves working closely with the Senior team to implement consumer communication...
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Senior Associate, Consumer Communication
18 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates TAQA Distribution Full timeSenior Associate, Consumer CommunicationTo manage daily consumer interactions across multiple communication channels, ensuring all communications are aligned with the company's brand and consumer service standards. This role involves working closely with the Senior team to implement consumer communication strategies, handle escalated consumer inquiries, and...
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Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank Full timeRole OverviewThis role offers an exciting opportunity for a dedicated and detail-oriented legal professional to join the First Abu Dhabi Bank's legal team. As a key member of the team, you will work closely with the Head of Legal Consumer & Private Banking to ensure compliance with regulatory requirements and manage legal risk.Key Responsibilities:Core...