Junior Business Process Analyst
1 week ago
We are seeking a highly skilled Business Process Analyst to join our team at Al Fardan Exchange L.L.C. As a key member of our operations team, you will play a critical role in driving process improvements and ensuring the smooth execution of our business activities.
Key Responsibilities- Process Analysis and Documentation: Conduct thorough studies of change requirements, API documents, process documents, and regulations to deliver high-quality documentation (BRD/SOP/Training/Process Notes).
- Business Requirements Collection: Effectively collect business requirements and deliver BRD/process documents/concept designs/process flows within project management timelines.
- Problem Identification and Resolution: Take initiatives to identify and recognize business problems and proactively suggest options for resolution.
- Stakeholder Collaboration: Work with stakeholders and internal functions to identify business requirements, process enhancements, and change requirements; create documentation with version controls.
- Change Impact Assessment: Assess the impact of the change and record it appropriately.
- Process Analysis and Feedback: Conduct detailed analysis of processes and systems in terms of business compatibility and provide feedback with suggestions.
- Process Updates and Workshops: Conduct periodic update meetings and workshops on process requirements.
- Education: Bachelor's degree or professional qualifications.
- Technical Skills: Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.).
- Industry Knowledge: Knowledge of the Exchange Houses Industry (products/services/technology/tools) is preferable.
- Experience: 1-3 years of experience in the Exchange House/Financial industry is preferable.
- Process Improvement Tools: Expertise in using Visio and process flow creation.
- Documentation Skills: Expertise in documentation (BRD/SOP/announcements/process documents).
- Business Requirement Documentation: Experience in business requirement documentation and value stream mapping.
- Automation and Efficiency: Familiarity with automation (RPA), efficiency improvement tools, and project management.
- Soft Skills: Strong problem-solving and analytical skills.
- Certifications: PMP certification will be considered an added competency.
- Communication Skills: Strong written, verbal, and collaboration skills.
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