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Front Office Ambassador

2 weeks ago

Dubai, Dubai, United Arab Emirates Grosvenorhouse Dubai Full time

Grosvenorhouse Dubai is a world-class resort that offers its guests an unforgettable experience. We are seeking a talented and enthusiastic individual to join our team as a Front Office Ambassador.

In this role, you will be responsible for creating a seamless and enjoyable experience for our guests, from arrival to departure. Your attention to detail, excellent communication skills, and ability to multitask will ensure that every guest feels valued and appreciated.

Key Responsibilities:

  • Develop and maintain relationships with guests, identifying their needs and preferences to provide tailored services.
  • Process guest transactions efficiently and accurately, ensuring a smooth and hassle-free experience.
  • Assist with guest inquiries, resolving issues promptly and professionally.
  • Collaborate with colleagues to achieve team goals and objectives.

Requirements:

  • A high school diploma or equivalent is required.
  • No prior work experience is necessary, but a strong desire to learn and grow with our team is essential.
  • We are an equal opportunity employer and welcome applicants from diverse backgrounds.