Server and Storage Systems Engineer

5 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Sundus Full time
Infrastructure Support Role

We are looking for an experienced Server and Storage Systems Engineer to provide support for hardware, servers, and storage systems. The ideal candidate will have a foundational understanding of IT infrastructure with experience in using key tools like SolarWinds, Dynatrace, ServiceNow, and Nexthink for monitoring and incident management.

  • Main Responsibilities:
  • Monitor servers, storage, and other IT infrastructure using tools such as SolarWinds, Dynatrace, and Nexthink.
  • Detect and respond to hardware and software alerts promptly.
  • Evaluate and escalate issues to L2/L3 teams following standard procedures.
  • Perform routine maintenance tasks like updates, backups, and health checks.

Required Skills:

  • Experience: 1-3 years of experience in infrastructure support roles.
  • Technical Skills: Basic knowledge of servers, virtualization, and networking.
  • Tools: Familiarity with monitoring and support tools like SolarWinds, Dynatrace, Nexthink, and incident management tools like ServiceNow.
  • Problem-Solving: Effective troubleshooting skills for infrastructure issues.

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