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Server

2 months ago

Dubai, Dubai, United Arab Emirates Novotel Full time
Job Description

Job Title: Server

Job Summary:

We are seeking a highly skilled and experienced Server to join our team at Novotel. As a Server, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable dining experience.

Key Responsibilities:

  • Food and Beverage Service: Serve food and beverages to guests in a timely and efficient manner, ensuring that all orders are accurate and complete.
  • Customer Service: Provide exceptional customer service, responding to guest inquiries and resolving any issues in a professional and courteous manner.
  • Table Management: Manage tables effectively, ensuring that all guests are seated and served in a timely manner.
  • Cash Handling: Handle cash and credit card transactions accurately and efficiently, following all cash handling procedures.
  • Teamwork: Work collaboratively with other servers, bartenders, and kitchen staff to ensure seamless service and a positive guest experience.
  • Communication: Communicate effectively with guests, servers, and kitchen staff to ensure that all orders are accurate and complete.
  • Problem Solving: Anticipate and resolve any issues that may arise during service, ensuring that guests have a positive experience.
  • Adaptability: Be flexible and adaptable, responding to changing circumstances and priorities during service.
  • Knowledge: Maintain knowledge of menu items, ingredients, and preparation methods, as well as knowledge of wine, beer, and other beverages.
  • Appearance: Maintain a clean and professional appearance, adhering to Novotel's dress code and grooming standards.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of experience as a server in a high-volume restaurant or hotel environment.
  • Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and knowledge of food and beverage service procedures.
  • Personal Attributes: Friendly and approachable demeanor, ability to work well under pressure, and strong attention to detail.