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Reservations and Services Representative

2 weeks ago

Sharjah, Sharjah, United Arab Emirates Sharjah Golf & Shooting Club Full time
Job Responsibilities

The Reservations and Services Representative will be responsible for delivering exceptional guest experiences, managing reservations, and ensuring seamless service delivery at Sharjah Golf & Shooting Club.

About the Role

The key responsibilities of this role include:

  • Greeting and Welcoming Guests: Greet and welcome guests with a warm and friendly demeanor to set the tone for their dining experience.
  • Managing Reservations: Manage reservations efficiently to ensure optimal seating arrangements and minimize wait times during peak hours.
  • Coordinating Guest Flow: Assist in coordinating the flow of guests to balance service demands between the kitchen and waitstaff.
  • Providing Information about Specials: Provide menus and information about specials to help guests make informed dining choices.
  • Handling Guest Inquiries: Handle guest inquiries and complaints with professionalism to enhance customer satisfaction.