Elevator Technical Support Specialist

6 days ago


Dubai, Dubai, United Arab Emirates Lift Mart Elevators & Escalators LLC Full time
Job Summary

We are seeking a highly skilled Elevator Technical Support Specialist to join our team at Lift Mart Elevators & Escalators LLC. As a key member of our sales support team, you will be responsible for providing technical expertise and support to our sales team, helping to drive sales and customer satisfaction.

About the Role

The successful candidate will have a strong understanding of elevator products, including their features, benefits, and technical specifications. You will work closely with our engineering and product development teams to provide feedback and recommendations for product improvements based on customer feedback and market needs.

Key Responsibilities
  1. Technical Support: Provide technical expertise and support to the sales team, assisting with product demonstrations, customer inquiries, and troubleshooting issues.
  2. Product Knowledge: Develop and maintain a deep understanding of the company's elevator products, including their features, benefits, and technical specifications.
  3. Sales Support: Assist the sales team in preparing and delivering presentations, proposals, and other sales materials. Help to identify customer needs and match them with the appropriate elevator products and solutions.
  4. Customer Engagement: Engage with customers to understand their needs and requirements, and provide technical guidance and support throughout the sales process.
  5. Documentation: Prepare and maintain technical documentation, including product manuals, technical specifications, Compliance Statements, and other materials to support the sales and customer support teams.
  6. Compliance: Ensure that all technical support and sales activities comply with relevant regulations, standards, and company policies.
Requirements
  1. Education: Bachelor's degree in Engineering, Mechanical Engineering, or a related field.
  2. Experience: 3-5 years of experience in technical support, sales support, or a related field, preferably in the elevator industry.
  3. Skills: Strong technical knowledge of elevator products, excellent communication and presentation skills, ability to work collaboratively with cross-functional teams, and proficiency in Microsoft Office Suite and AutoCAD.
What We Offer

We offer a competitive salary and a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. If you are a motivated and experienced professional looking for a challenging role, please submit your application.



  • Dubai, Dubai, United Arab Emirates Otis Elevator Co. Full time

    About Us:Otis Elevator Co. is a world-leading manufacturer of elevators, escalators, moving walkways, and elevators services. Our mission is to elevate the human spirit by making people's lives easier and more enjoyable.Job Description:This is an exciting opportunity for a skilled technician to join our team and contribute to the success of our elevator and...


  • Dubai, Dubai, United Arab Emirates Electra Elevator & Escalators LLC Full time

    Join Electra Elevator & Escalators LLC in Dubai as a Mechanical Support Specialist. In this role, you will be responsible for providing technical support to our teams, assisting with the installation, maintenance, and repair of elevators and escalators, and performing general maintenance tasks.Requirements include experience in mechanical, electrical, or...

  • Elevator Inspector

    7 days ago


    Dubai, Dubai, United Arab Emirates Otis Elevator Co. Full time

    Key ResponsibilitiesAs an Elevator Inspector at Otis Elevator Co., you will be responsible for conducting thorough inspections of elevator equipment to identify potential safety hazards and recommend corrective actions. You will also collaborate with colleagues to develop and implement effective maintenance strategies, ensuring seamless service delivery and...


  • Dubai, Dubai, United Arab Emirates Otis Elevator Co. Full time

    As an Equipment Operations Specialist at Otis Elevator Co., you will be responsible for supporting the new equipment operations, including estimations, contract preparation, and negotiation.You will also be responsible for maintaining competitive intelligence on the market to ensure Otis – Entity is identified as the preferred partner on competitive bids.A...


  • Dubai, Dubai, United Arab Emirates Otis Elevator Co. Full time

    Job DescriptionThis role requires a professional with extensive experience in the elevator industry, preferably with 7 years of experience in troubleshooting, major, and minor repair works for elevators and escalators.Core Responsibilities:Maintaining and repairing elevator systems to ensure smooth operation and adherence to safety standards.Inspecting and...


  • Dubai, Dubai, United Arab Emirates Net2Source Inc. Full time

    About the RoleWe are seeking a skilled Elevator Maintenance Specialist to join our team at Net2Source Inc. in Dubai.Job Description:Perform routine maintenance tasks on elevator systems, including mechanical, electrical, and control systems.Troubleshoot issues with elevator systems and identify areas for improvement.Provide excellent customer service and...


  • Dubai, Dubai, United Arab Emirates Otis Elevator Co. Full time

    About the RoleWe are seeking a highly motivated and experienced professional to join our team as a Sales Engineer. The successful candidate will play a key role in supporting the new equipment operations of Otis Elevator Co.The role involves preparing contracts, negotiating contract scope changes, and maintaining competitive intelligence on the market to...


  • Dubai, Dubai, United Arab Emirates Otis Elevator Co. Full time

    About the JobAs a Service Maintenance Specialist with Otis Elevator Co., you will be responsible for carrying out service field activities in accordance with business policies and procedures. Your primary goal will be to ensure that elevator systems operate safely and efficiently.This role requires strong problem-solving skills, as you will need to...


  • Dubai, Dubai, United Arab Emirates TASC Outsourcing Full time

    Get expert advice on this role and more.TASC Outsourcing: A Leading Provider of Outsourced ServicesRole: Technical Support SpecialistDuration: 12 MonthsSalary: AED 13,000Location: DubaiThis is a dynamic opportunity for an experienced Technical Support Specialist to join our team at TASC Outsourcing. As a key member of our IT department, you will be...


  • Dubai, Dubai, United Arab Emirates Client of Talentmate Full time

    The Client of Talentmate seeks a skilled Technical Support Specialist to provide high-quality customer service and technical assistance.Job Description:Offer technical support and guidance to clients via various communication channels.Diligently troubleshoot and diagnose product or service issues reported by customers.Provide detailed, step-by-step...


  • Dubai, Dubai, United Arab Emirates Accumed Practice Management DMCC Full time

    **Job Title:** Technical Support Specialist Company Overview:At Accumed Practice Management DMCC, we strive to deliver exceptional medical management services. Our IT team is a vital part of this mission. Job Description:We are seeking a highly motivated Technical Support Specialist to join our IT team. As the first point of contact for IT support, you...


  • Dubai, Dubai, United Arab Emirates Client of Talentmate Full time

    The Technical Support Specialist provides technical assistance and support to customers, resolving product or service issues. They troubleshoot and diagnose problems, provide step-by-step instructions, and escalate complex issues to appropriate teams. The Technical Support Specialist maintains accurate records of customer interactions and solutions provided....


  • Dubai, Dubai, United Arab Emirates Otis Elevator Co. Full time

    Company OverviewOtis Elevator Co. is a global industry leader in the design, manufacture, installation, and service of elevators and escalators. With a rich history dating back over 160 years, we have established ourselves as a trusted partner for businesses and individuals alike.Our commitment to innovation, quality, and customer satisfaction has earned us...


  • Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

    Job Overview:Anantara Hotels & Resorts is seeking a highly skilled Technical Support Specialist to join our team. As an AV Technician, you will play a crucial role in ensuring seamless event execution by supporting guests with their audio-visual and IT needs.


  • Dubai, Dubai, United Arab Emirates AtkinsRéalis Full time

    Job Details:We are looking for an experienced Elevated Railway Engineering Specialist to join our team in Dubai, UAE.About Us:AtkinsRéalis is a world-class engineering services and nuclear company dedicated to delivering innovative solutions that connect people, data, and technology to transform the world's infrastructure and energy systems.The successful...


  • Dubai, Dubai, United Arab Emirates JOBSCAN Middle East Ltd. Full time

    Technical Support and Training SpecialistJob Summary:This role involves providing technical support to clients, customers, distributors, and dealers. Additionally, it entails conducting product training and workshops for these stakeholders.Main Responsibilities:Offer product and technical support to clients, customers, distributors, and dealers.Deliver...


  • Dubai, Dubai, United Arab Emirates VDA Group Spa Full time

    We are seeking a skilled Technical Support Specialist to join our team in Dubai, UAE. The successful candidate will be responsible for providing technical assistance, troubleshooting, and ensuring seamless operation of Guest Room Management Systems (GRMS) and IPTV solutions for clients with Annual Maintenance contracts (AMC).Job Summary:The role requires a...


  • Dubai, Dubai, United Arab Emirates BlackStone eIT Full time

    Job Description:We are seeking a detail-oriented and dedicated Technical Support Specialist to provide exceptional technical assistance and support to our clients, ensuring their issues are resolved efficiently and effectively.Key Responsibilities:Respond to customer inquiries and technical issues via phone, email, and chat.Troubleshoot and resolve software...


  • Dubai, Dubai, United Arab Emirates ManpowerGroup Middle East Full time

    **Job Overview**At ManpowerGroup Middle East, we are looking for an exceptional IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end-users.Key Responsibilities:Provide expert technical assistance related to computer hardware and software, mobile devices, and...


  • Dubai, Dubai, United Arab Emirates ManpowerGroup Middle East Full time

    **Job Overview**We are seeking an experienced IT Support Specialist to join our team in providing technical assistance related to computer hardware, software, mobile devices, and other technology tools.Provide first and second-level technical support through calls, tickets, and user interaction.Offer prompt responses to IT-related questions from...