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IPT Network Engineer

2 months ago

Dubai, Dubai, United Arab Emirates Sundus Full time
Job Summary

Sundus is seeking a highly skilled IPT Engineer to join our team. As a key member of our engineering team, you will be responsible for designing, implementing, and managing our VOIP network infrastructure.

Key Responsibilities
  1. Strategic Service Alignment: Align and execute strategic services related to engineering, ensuring seamless integration with our business objectives.
  2. Cisco UC Manager 10.x VOIP System Implementation: Establish a working Cisco UC Manager 10.x VOIP system, taking into account client requirements and ensuring optimal performance.
  3. Problem Resolution and Support: Resolve problems through research, installation, customization, network administration, and network management support, providing timely and effective solutions.
  4. VOIP Network Infrastructure Management: Implement and manage all aspects of a VOIP network infrastructure, including cabling, racking, LANs, WANs, WLANs, and Network Security, ensuring high availability and security.
  5. On-Call Operational Support: Provide on-call operational level support for all facets of Cisco VOIP hardware and software, ensuring minimal downtime and optimal performance.
  6. Emerging Technology Proof of Concepts: Deliver proof of concepts for emerging technologies and make recommendations to design and management teams, driving innovation and improvement.
  7. Capacity Planning and Design: Participate in a multi-discipline design team that assists in capacity planning of VOIP equipment and networks, ensuring optimal performance and scalability.
  8. VOIP Architecture and Infrastructure Design: Provide VOIP architecture and infrastructure designs for data centers and site deployments, ensuring seamless integration with our business objectives.
  9. Operational Support for Moves, Adds, and Changes: Provide operational support for moves, adds, and changes relating to service tickets, ensuring minimal disruption and optimal performance.
  10. TAC Case Management: Open and manage TAC cases and rectify user, VOIP, or collaboration infrastructure problems, ensuring timely and effective solutions.