Medical Professional
6 days ago
We are seeking a highly skilled Medical Receptionist to join our Estemarat Group team in Dubai. The ideal candidate will be responsible for managing front desk operations, greeting patients, scheduling appointments, and ensuring a smooth patient experience at our clinic or hospital.
Key Responsibilities:- Greet and assist patients, visitors, and staff in a courteous manner.
- Schedule, confirm, and manage patient appointments efficiently.
- Handle phone calls, emails, and inquiries related to medical services.
- Register new patients and update medical records in the system.
- Process insurance claims, payments, and billing transactions.
- Coordinate with doctors, nurses, and other healthcare professionals.
- Ensure the reception area is clean, organized, and welcoming.
- Maintain confidentiality of patient records and comply with healthcare regulations.
- Assist in handling patient concerns and provide information about services.
- Education: A diploma or bachelor's degree in healthcare administration, business administration, or a related field.
- Experience: Minimum 1-3 years of experience as a receptionist, preferably in a hospital, clinic, or medical center.
- Skills:
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office and healthcare management software.
- Knowledge of medical terminology and insurance processes is a plus.
- Customer service-oriented with a professional attitude.
- Language: Fluency in English is required (Arabic or other languages is a plus).
- Availability: Willingness to work in shifts, including weekends and holidays if required.
- A competitive salary package
- Health insurance and paid annual leave
- Career growth opportunities
- A supportive and professional work environment
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