Medical Professional

6 days ago


Dubai, Dubai, United Arab Emirates Estemarat Group Full time

We are seeking a highly skilled Medical Receptionist to join our Estemarat Group team in Dubai. The ideal candidate will be responsible for managing front desk operations, greeting patients, scheduling appointments, and ensuring a smooth patient experience at our clinic or hospital.

Key Responsibilities:
  • Greet and assist patients, visitors, and staff in a courteous manner.
  • Schedule, confirm, and manage patient appointments efficiently.
  • Handle phone calls, emails, and inquiries related to medical services.
  • Register new patients and update medical records in the system.
  • Process insurance claims, payments, and billing transactions.
  • Coordinate with doctors, nurses, and other healthcare professionals.
  • Ensure the reception area is clean, organized, and welcoming.
  • Maintain confidentiality of patient records and comply with healthcare regulations.
  • Assist in handling patient concerns and provide information about services.
Requirements:
  • Education: A diploma or bachelor's degree in healthcare administration, business administration, or a related field.
  • Experience: Minimum 1-3 years of experience as a receptionist, preferably in a hospital, clinic, or medical center.
  • Skills:
    • Excellent communication and interpersonal skills.
    • Strong organizational and multitasking abilities.
    • Proficiency in Microsoft Office and healthcare management software.
    • Knowledge of medical terminology and insurance processes is a plus.
    • Customer service-oriented with a professional attitude.
  • Language: Fluency in English is required (Arabic or other languages is a plus).
  • Availability: Willingness to work in shifts, including weekends and holidays if required.
Benefits:
  • A competitive salary package
  • Health insurance and paid annual leave
  • Career growth opportunities
  • A supportive and professional work environment


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